Conversica

Demand Gen Automation that scales

What do you like best? The ability to scale demand generation knowing that every lead is followed up on. Conversica's virtual assitants have been instrumental in our nurturing in the absence of a large inside sales team. What do you dislike? The automation set up for each campaign/conversation and making sure every lead campaign has the appropriate follow up. You need to be on top of it. What problems are you solving with the product? What benefits have you realized? Ability to ...

Great Product & Customer Service

What do you like best? Love the customer service & account reps. Always willing to collaborate and help solve problems. What do you dislike? The user interface takes a bit to get used to when creating new campaigns/conversations. Recommendations to others considering the product: Great, effective way to communicate with large audiences efficiently. What problems are you solving with the product? What benefits have you realized? It's a great way to organically re-engage leads.

Great product, great support!

What do you like best? Conversica allows our Sales team(s) to focus on the most actionable leads in their queues. Our virtual agent is a great way to warm up cooler leads, separating the tire kickers from the truly interested. What's more, with the variety of skill sets and conversations at our disposal, the conversation never sounds robotic or scripted. In fact, in several instances, we've had prospects apologize for not responding sooner! What do you dislike? It took a while to drive ...

Cut Costs; Increase Touches

What do you like best? Conversica allows an organization to better utilize SDR funds b/c Conversica is essentially a steroid-enhanced version of an SDR for less of a cost in most cases. B/c the Conversica assitsant you set up never gets tired, the assistant will reach out to all leads, everytime, on schedule until they get a response or until all of the follow-up emails are exhausted. If you purchase 5,000 leads per month, that essentially results in the assistant sending out 50-100,000 ...

Conversica review

What do you like best? Very organized when it comes to people or interest or hot leads What do you dislike? Sometimes the system sends emails when they respond that they are not interested. What problems are you solving with the product? What benefits have you realized? I have made made additional sales because of the outreach from this platform!

Amazing tool to help our Sales team reach every single lead

What do you like best? Conversica is very easy to use and really helps our marketing and sales team reach out to every single lead. It only takes a few minutes to set up a new campaign and our assistant starts reaching out with very personalized and polite emails in a very timely fashion. Our support team is amazing and always there to help us optimize our processes and automations. What do you dislike? I would be great to have some more self-service options within the platform but ...

Excellent product + Incredible, diligent service

What do you like best? The product is geared to help manage lead generation and nurturing (old, cold, and new leads). The product seamlessly works into our flow, is reliable, has solid reporting, and most importantly is clear about what steps to take next + lead handoff. Conversica is a solid partner and it's been a great investment for us. Conversica's service is phenomenal. They've been one of the best marketing technology stack partners I've ever worked with. The product is great, and ...

We have had great support and a good experience with Conversica.

What do you like best? The support is great! Ruby regularly brainstorms with us on ways to get the most out of our agent. She also helps us get the backend help as needed. What do you dislike? I wish the conversations were more customizable. What problems are you solving with the product? What benefits have you realized? We are using Conversica mainly to reengage with contacts that have dropped off our radar. We have had great success in having them respond and many have ...

It's like having a full-time customer service agent!

What do you like best? It is a great way for us to follow-up on open opportunities and current prospects. We simply upload our lead list to Conversica and the AI does all the work. Then, we can focus on only those leads who respond and have an immediate interest. What do you dislike? Overall, it is a great program, I just wish that it would let you customize the conversations and lead contact fields more. However, the lack of customization hasn't presented any huge challenges for us. ...

Great Experience, Excellent Results

What do you like best? As a Head of Marketing whose department's primary objective is to drive quality leads, Conversica is one of few third-party tools we have incorporated into our marketing toolkit. The results we have seen in fewer than 60 days are nothing short of eye-opening. Such an efficient tool with REAL bottom line results. What do you dislike? The only area for improvement would be a way to track Conversica closed-wons on the Conversica dashboard. Recommendations to ...