ContactPigeon Reviews in January 2025: User Ratings, Pros & Cons

"Excellent customer support and a complete omnichannel customer solution suitable for every business!"

What do you like best about ContactPigeon? To start with, we’ve been beyond surprised with the customer success team, as they immediately respond to our daily requests, making everything really easy for us. What we recently added, is the Samaritan omnichannel chat, which is our true ally! It has reduced a lot of our everyday workload, and helps us keep track of our customers inquiries. It has made the life of our customer support team so much easier.

"Maria Papadopoulou is the greatest Account Manager!"

What do you like best about ContactPigeon? Maria is really helpful with our TechnoArena account and gives us the best tips, always informs us about new features and is really responsive to our requests.

"A partner that will help you with all your marketing needs"

What do you like best about ContactPigeon? Our collaboration with ContactPigeon’s team has always been exemplary, right from the start. The customer support team has guided us through everything we needed and answered all our requests. For example, there was an integration between our ERP system and ContactPigeon’s platform to gather additional information that would be automatically updated. Finally, it’s worth mentioning that when we ask for specific custom implementations like separate ...

"A complete & user-friendly platform with quality features."

What do you like best about ContactPigeon? ContactPigeon’s omnichannel platform is capable of delivering the right message to the right audience in various ways. Since started creating email campaigns with the platform’s drag-and-drop editor, we have noticed great results in our email marketing strategy. It’s also important to note that with the segmentation tool, we are able to segment our customer base with numerous criteria, which allows us to trigger them with the proper message and ...

"The ideal way to engage effectively with your audience and drive your conversions."

What do you like best about ContactPigeon? ContactPigeon’s customer engagement platform allows you to create unique content for your web visitors through a variety of channels. Apart from the platform’s strengths, what we appreciate the most is the customer success team's ongoing help. Every time we need assistance or don't know how to run a campaign, the team is just a phone call away, always willing to help us and suggest new plans for our strategy.

"Reliable solution for our business, with great support."

What do you like best about ContactPigeon? Since partnering with ContactPigeon, we are very delighted with the results that we have achieved. It's an all-in-one solution with many features, and the channels that we use most to engage with our customers are email campaigns, pop-ups, and push automations with ready-to-use scenarios.

"Your most valuable omnichannel platform"

What do you like best about ContactPigeon? ContactPigeon’s platform provides top-notch features that broaden our strategy, that’s why we use almost all of them (email campaigns, on-site retargeting, push notifications, and landing pages). It’s important to note that email campaigns are one of the most successful channels that this engagement solution offers us, leading us to amazing results

"Your most valuable omnichannel platform"

What do you like best about ContactPigeon? ContactPigeon’s platform provides top-notch features that broaden our strategy, that’s why we use almost all of them (email campaigns, on-site retargeting, push notifications, and landing pages). It’s important to note that email campaigns are one of the most successful channels that this engagement solution offers us, leading us to amazing results

"ContactPigeon’s omnichannel solution is the best!"

What do you like best about ContactPigeon? One of the most important things about ContactPigeon is the platform’s in-depth capabilities. With the easy-to-use drag-and-drop editor, we set up every type of campaign adding elements like video, images, and gifs. This is extremely helpful, as we are able to create exciting content for our customers while achieving our goals.

"An easy-to-use automation tool with a lot of capabilities"

What do you like best about ContactPigeon? ContactPigeon has helped us grow our customer base and increase our revenue at the same time, by activating pop-ups to target known and unknown visitors. Our strategy, also, includes different automations like browse/cart abandonment, new arrivals, and price drop alerts. In addition, email campaigns like newsletters are very important as we have the ability to engage with our customers and see immediate results. Finally, push notifications are an ...