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8.9

Spot Score

ConnectWise Control

ConnectWise Control Reviews in April 2025: User Ratings, Pros & Cons

Empower your team with secure remote access.

4.5

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ConnectWise Control Reviews & Ratings

4.5

Very Good

Based on 3817 ratings & 941 reviews

Rating Distribution

Excellent

(671)

Very Good

(112)

Good

(67)

Poor

(30)

Terible

(61)

Expert's Review generated by AI

ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more

ConnectWise Control pros and cons

  • Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.

  • Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.

  • Intuitive UI with customization options, seamless communication, and efficient machine access.

  • Provides efficient remote access, file transfer, and command execution, enhancing productivity.

  • Potential learning curve for new users due to the extensive range of features available.

  • Limited support options with chat-based or email support, lack of telephone support.

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Showing 81-90 out of 941

PH

Phillip Holloway

05/05/22

5 out of 5

Screenconnect (connectwise) Great

Screenconnect (connectwise) is one of the best remote support tools I've used as an IT admin. Very EASY and intuitive, and for the most part consistent! Every once and again, the remote client service doesn't start. However, I can't say for sure if it's a connectwise thing or a WINDOWS thing... other non-windows services start up fine, but as I said it's few and far between.

JG

Jerry Gonzales

05/05/22

5 out of 5

Great tool

ConnectWise Control is an intuitive and responsive tool, and a must have for anyone in an IT supporting role or position.

CR

Chris Rizzuto

05/05/22

5 out of 5

Best Remote Control Solution

I have used almost every remote control solution known to man and Connectwise Control offers the most features and best performance. I am not sure I could do my job without this amazing tool.

JB

Jake Bell

05/05/22

5 out of 5

Simply amazing!

Great mobility as a remote tool. The app allows me to connect any time, any place. Easy to manage and customize.

LF

Lonnie Fixel

05/05/22

5 out of 5

Screen connect is the best remote login…

Screen connect is the best remote login system I have ever found. Love being able to login from home.

MM

Mike Moyer

05/05/22

5 out of 5

Connect wise Control Screen Connect is THE BEST

Connect wise Control Screen Connect is the best remote software. No other Remote Software even comes close.

BV

Biz Vargas

05/05/22

5 out of 5

Great for remote access

Great for remote access. Excellent tools to stay secure. Good cross platform functionality between operating systems.

S

Sagy

05/05/22

5 out of 5

Probably the best remote control

Probably the best remote control software out there.

G

Gary

05/05/22

5 out of 5

Just Works

ConnectWise meets all my needs to allow me to support our remote and on premise staff 24/7.

J

JH

05/05/22

5 out of 5

Easy to use

Easy to use. Great application. Make my job easier.