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8.9

Spot Score

ConnectWise Control

ConnectWise Control Reviews in April 2025: User Ratings, Pros & Cons

Empower your team with secure remote access.

4.5

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ConnectWise Control Reviews & Ratings

4.5

Very Good

Based on 3817 ratings & 941 reviews

Rating Distribution

Excellent

(671)

Very Good

(112)

Good

(67)

Poor

(30)

Terible

(61)

Expert's Review generated by AI

ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more

ConnectWise Control pros and cons

  • Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.

  • Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.

  • Intuitive UI with customization options, seamless communication, and efficient machine access.

  • Provides efficient remote access, file transfer, and command execution, enhancing productivity.

  • Potential learning curve for new users due to the extensive range of features available.

  • Limited support options with chat-based or email support, lack of telephone support.

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Showing 71-80 out of 941

WK

William Kisse

05/05/22

5 out of 5

Never let me down.

Never let me down. Perfect! As an experienced IT professional I can offer no higher recommendation. Thank you

V

Vijay

05/05/22

5 out of 5

Excellent tool for connecting any…

Excellent tool for connecting any Windows machine.

AV

Anton van der walt

05/05/22

5 out of 5

Recently started using ConnectWise to…

Recently started using ConnectWise to replace our old control software. The software is robust and able to perform actions on systems without interrupting the users. Report and data analysis of systems are fantastic

SR

Shaun, Rx-IT

05/05/22

5 out of 5

This is my go to for support sessions

This is my go to for support sessions. Backstage sessions make it easy for a capable technician to accomplish almost anything "behind the scenes" without having to disrupt users' work.

IR

Ivan Rodrigues

05/05/22

5 out of 5

Excellent product at a great price

Date of experience: May 06, 2022

WT

William Twachtman

05/05/22

5 out of 5

ConnectWise Control is the Most Reliable Tool I Use

I use many tools to manage and support my clients' networks. ConnectWise Control is the most reliable tool to remotely connect to a computer. I can't say the same about other remote support software and I've used most of them.

MR

Mike Ramos

05/05/22

5 out of 5

I rely on screen connect everyday

I rely on screen connect everyday. Its fast easy and very reliable

MW

Mark Warner

05/05/22

5 out of 5

ConnectWise has made our technical team better

ConnectWise has made our technical team more in tune with the customers sites and allowed for our staff to be safely and securely in their homes and offices with the great flexibility to continue to do their work safely and without interruption from any location they happen to be.

DJ

Doug Javonillo

05/05/22

5 out of 5

Great Product.

Date of experience: May 06, 2022

BC

Barry Christian

05/05/22

5 out of 5

Great Product

Great product easy to use and way more powerful than others on the market.