8.9
Spot Score
Empower your team with secure remote access.
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ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.
Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.
Intuitive UI with customization options, seamless communication, and efficient machine access.
Provides efficient remote access, file transfer, and command execution, enhancing productivity.
Potential learning curve for new users due to the extensive range of features available.
Limited support options with chat-based or email support, lack of telephone support.
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Showing 241-250 out of 941
A
Admin
01/12/21
remote command line, file transfer, MFA, many great features.
I use ConnectWise control for some administration and our employees use it for remote access. This program delivers a remote desktop experience with many more features than some others I use. Sending individual commands to cmd.exe without even opening a full session is very useful. Using [Backstage] is also very useful. I appreciate being able to take screenshots, recording the monitor output, and easily transferring files to and from the guest. MFA is appreciated - thank you!
R
Rick Jepson
01/12/21
Happy with ConnectWise
We switched to ConnectWise a year and a half ago. We moved close to 500 screens over. We have been very satisfied and some features such as the Command Prompt from the Main screen and the individual screen low bandwidth screenshots are great and very useful. Way better than our previous platform. We also script some Groups and that is very useful for organization. The same screens can be grouped multiple ways. Recommend!
CJ
chris Judd
01/12/21
ConnectWise Control is an awesome product
I find ConnectWise Control to be easy to use and install and it works better on slow connections than a lot of other products.
MN
Marcelo Nogueira
01/12/21
Great tech support as always
Great tech support as always
BG
Brian Good
01/12/21
Disparate features in support and access
Some of the plugins and features that are restricted to Access licenses only (remote deployment, reports, for example) would greatly enhance the value of Connectwise Control. The division between support and access license features makes me have to decide between the two options, and either maintain two separate licenses (which I won't do), or pick whichever option has the better features, and accept that I'll miss some.
D
Daniel
01/12/21
ConnectWise Control
ConnectWise Control is easy to use and provides a stable remote access platform. It is suited well to our use requirements.
KP
Kevin Patel
01/12/21
All is good expect having to do…
All is good expect having to do upgrades on the clients as new version comes out.
AS
Aaron Stetter
01/12/21
Convenience and control
I'm a one-person IT dept for an organization with over 150 users. I absolutely love the convenience of ConnectWise. It is great being able to help users from anywhere I have an internet connection. The only issue I've ever had was a time when I needed to elevate permissions and the program wouldn't let me. Other than that it has been flawless and I wouldn't do without it.
SM
Steve Maxfield
01/12/21
Great option, room for improvement.
Overall, this is one of our top picks for remote management of workstations, servers, etc. The management UI is great, provided functions and tools are great. Deployment options are all straight forward, quick, and about as easy as it's going to get. Where it falls short:The connectwise screen connect control interface is not consistent across platform. Windows and Mac OS versions have a very different UI. Mobile app doesn't allow login via facial recognition/fingerprint, etc. If any video ...
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J
John
01/12/21
The price is right
The price is right. However no native application means you're at the mercy of the web browser on a clunky remote application. The mobile app is just shamefully bad.
