8.9
Spot Score
Empower your team with secure remote access.
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ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.
Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.
Intuitive UI with customization options, seamless communication, and efficient machine access.
Provides efficient remote access, file transfer, and command execution, enhancing productivity.
Potential learning curve for new users due to the extensive range of features available.
Limited support options with chat-based or email support, lack of telephone support.
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J
James Davis
01/23/21
It's hard not to use offensive words…
It's hard not to use offensive words due to the billing disaster I am about to experience with your company.....but be certain, they are being uttered out of earshot.
J
Jonathan
01/21/21
Excellent program
We were previously using Microsoft Teams' screen sharing to fix IT issues remotely and experienced limitations such as being locked out for any actions requiring higher privileges. ConnectWise does not have any of these limitations and allowed us to deal with issues quickly.
Q
QWorks
01/20/21
ConnectWise Control is the best remote control software available
ConnectWise Control is easily the most useful and comprehensive software in my business. There is no better remote control software on the market.
V
vf
01/20/21
Does the Job
Does the job, well.
D
Dale
01/20/21
Good.
Outstanding.
K
Ken
01/20/21
Still a great remote support tool at a…
Still a great remote support tool at a fantastic price.
MM
Mike Mergenthaler
01/20/21
Overall
Overall, I am very satisfied with the product. My only complaint is that the macOS version of the screen connect app is not as good as the Windows version. There is not a similar option for prompting for credentials, and you cannot pin windows (like chat and monitors) to the side of your session like you can in Windows. Also, you cannot see a thumbnail of multiple monitors, like you can in Windows.
MW
Michael W. Collins
01/19/21
Why Did I wait so long?
I have found the software very useful and extremely time saving when it comes to helping my customers.Wondering now why I waited so long to start using this type of software.Adding customers on a regular basis.
J
Jeff
01/19/21
We just left Teamviewer for Connectwise…
We just left Teamviewer for Connectwise and this is so much better than TeamViewer in every way!
MP
Michel Pilon
01/19/21
Really like the product
Really like the product. Easy to use and deploy.
