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8.9

Spot Score

ConnectWise Control

ConnectWise Control Reviews in April 2025: User Ratings, Pros & Cons

Empower your team with secure remote access.

4.5

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ConnectWise Control Reviews & Ratings

4.5

Very Good

Based on 3817 ratings & 941 reviews

Rating Distribution

Excellent

(671)

Very Good

(112)

Good

(67)

Poor

(30)

Terible

(61)

Expert's Review

ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more

ConnectWise Control pros and cons

  • Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.

  • Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.

  • Intuitive UI with customization options, seamless communication, and efficient machine access.

  • Provides efficient remote access, file transfer, and command execution, enhancing productivity.

  • Potential learning curve for new users due to the extensive range of features available.

  • Limited support options with chat-based or email support, lack of telephone support.

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Showing 191-200 out of 941

TW

Tim Wilcoxen

08/24/21

5 out of 5

It works seamless

Date of experience: August 25, 2021

KL

Karen L. Harris

08/24/21

5 out of 5

Connectwise Control is critical to user…

Connectwise Control is critical to user support. Without it I would not be able to help my remote users so easily. I would highly recommend it to others.

RB

Ramachandran Balasubramanian

08/24/21

5 out of 5

Great program

This program is great and very user friendly

DT

Daniel Tenenbaum

08/24/21

5 out of 5

Easy to control

Easy to control and see which endpoints are online.

TW

Tim Wilcoxen

08/24/21

5 out of 5

It works seamless

Date of experience: August 25, 2021

KL

Karen L. Harris

08/24/21

5 out of 5

Connectwise Control is critical to user…

Connectwise Control is critical to user support. Without it I would not be able to help my remote users so easily. I would highly recommend it to others.

RB

Ramachandran Balasubramanian

08/24/21

5 out of 5

Great program

This program is great and very user friendly

DT

Daniel Tenenbaum

08/24/21

5 out of 5

Easy to control

Easy to control and see which endpoints are online.

GB

George Brower

08/23/21

5 out of 5

Quick review

I have been using the product for years, and continue with it as it evolves even better with time.

GB

George Brower

08/23/21

5 out of 5

Quick review

I have been using the product for years, and continue with it as it evolves even better with time.