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8.9

Spot Score

ConnectWise Control

ConnectWise Control Reviews in April 2025: User Ratings, Pros & Cons

Empower your team with secure remote access.

4.5

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ConnectWise Control Reviews & Ratings

4.5

Very Good

Based on 3817 ratings & 941 reviews

Rating Distribution

Excellent

(671)

Very Good

(112)

Good

(67)

Poor

(30)

Terible

(61)

Expert's Review

ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more

ConnectWise Control pros and cons

  • Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.

  • Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.

  • Intuitive UI with customization options, seamless communication, and efficient machine access.

  • Provides efficient remote access, file transfer, and command execution, enhancing productivity.

  • Potential learning curve for new users due to the extensive range of features available.

  • Limited support options with chat-based or email support, lack of telephone support.

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Showing 171-180 out of 941

T

ThankfullyIT

09/12/21

5 out of 5

Connectwise is a great lightweight…

Connectwise is a great lightweight program for administrators to oversee and help users with pc problems. I have thoroughly enjoyed the program. It is lightweight, installs rather quickly from our share drive. I love being able to be anywhere to help logon and fix quick issues from my users pc's. There are different tiers of this software that Connectwise allows you to demo periodically. I enjoy using the perks of the added tiers when they become available but run 150 + pc's with just the ...

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AS

Anton Shor

09/11/21

5 out of 5

One of the best remote-control software…

One of the best remote-control software i seen for the last 15 years

PW

Paul Webster

09/11/21

5 out of 5

Best PSA and remote software in the industry

Ever since I've upgraded to ConnectWise Automate, my business productivity has skyrocketed. Their stuff is the best, no joke. I had an instance of Control for a year, and just the abilities of that software are pretty amazing. Lots of extras bundled into just remote control software. Automate is next level, performs tons of PSA tasks and keeps everything in check. Love, Love, LOVE this companies software. 10/10 would recommend it to anyone trying to be a MSP

CD

Chad Deason

09/10/21

5 out of 5

I love ConnectWise Control

I love ConnectWise Control. It's a solid product and just works. Very afforable too even for a small business like mine.

TK

The KID

09/10/21

5 out of 5

ConnectWise Control Remote Support is…

ConnectWise Control Remote Support is off the chain. IT makes my JOB alot easier

WM

William M

09/10/21

5 out of 5

Thank you!

The ability to provide remote support to family and friends at an affordable rate is a blessing. Useful tools and features with great customer service. Thanks!

DT

Dinah Thompson

08/29/21

5 out of 5

We use Connect wise to manage over 150 Clients

We use Connect wise to manage over 150 plus clients and maintain our revenue throughout Covid 19 and before.

T

TheRealSandman

08/28/21

5 out of 5

Great for pros and personal use!

I use the professional version at work and a free version for my personal use. Great product!

RG

Ray Glenn

08/28/21

5 out of 5

I really like your product

I really like your product, but do not like that I have to close out the popup asking if I like the product every time I open. I tried telling it yes but not leaving a review, that didn't work. I tried telling it no, that didn't work. Now I am leaving a comment since the popup will not go away.

SM

Soc Med

08/27/21

5 out of 5

Great to have cloud-based services

Great to have cloud-based services. Everything works seamlessly.