spotsaas-logo
Get Listed

8.9

Spot Score

ConnectWise Control

ConnectWise Control Reviews in April 2025: User Ratings, Pros & Cons

Empower your team with secure remote access.

4.5

Add to compare

Request a Quote

ConnectWise Control Reviews & Ratings

4.5

Very Good

Based on 3817 ratings & 941 reviews

Rating Distribution

Excellent

(671)

Very Good

(112)

Good

(67)

Poor

(30)

Terible

(61)

Expert's Review

ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more

ConnectWise Control pros and cons

  • Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.

  • Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.

  • Intuitive UI with customization options, seamless communication, and efficient machine access.

  • Provides efficient remote access, file transfer, and command execution, enhancing productivity.

  • Potential learning curve for new users due to the extensive range of features available.

  • Limited support options with chat-based or email support, lack of telephone support.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 151-160 out of 941

KS

Karena Sylvester

10/07/21

5 out of 5

Connectwise was a game changer for us

We use connectwise to work remotely, log onto our client's computers or provide temporary support. We can print, use dual screens, connect remotely to our computer and a client's at the same time. I have even connected remotely to my staff's computers in my office so we can both see what is going and either of us can control the computer. It is a great tool to have! We use Connectwise on a daily basis.

J

Jim

10/07/21

5 out of 5

Yeah it works perfectly and helps me…

Yeah it works perfectly and helps me get my job done! Keep up the good work

AS

Abraham Shewareged

10/07/21

5 out of 5

ConnectWise is the best remote…

ConnectWise is the best remote assistant application. Nothing like it in the market and always dependable. Easy to use and very reasonably priced. It is the real deal, no doubt.

DY

Douglas Yu

10/07/21

5 out of 5

Great and easy to use

Great and easy to use, fantastic for remote administrations

D

Douglas

10/06/21

5 out of 5

Rock Solid Remote Service

Have been using it for quite a while now. It has been rock solid and working great. It is easy to use for both remote to machines and as a support tool.

LR

Lou Rahal

09/19/21

5 out of 5

Very reliable service

Date of experience: September 20, 2021

L

Lucifer

09/16/21

5 out of 5

The Best Remote Support Service Out There

Of all the remote-desktop-type services I've used, Screenconnect is leaps ahead of all the rest. It's fast, reliable, has a very friendly user interface, and just works great! Connections are highly resistant to packet loss, so if you're stuck working on someone's machine with less than ideal network conditions, it still works great. Other services, in those conditions, would disconnect you frequently. ScreenConnect pulls through. The brandable customer portal is wonderful, and I just ...

Read more

DH

Dave H

09/16/21

5 out of 5

ConnectWise (formally known as…

ConnectWise (formally known as ScreenConnect) simply works. The only suggestion is that sometimes their 2FA requires me to do the verification process 2 times in a row.

KD

Kyle Davis

09/15/21

5 out of 5

ConnectWise Suite is GREAT

We have been using the ConnectWise suite including Screenconnect, Manage, and Automate and have been pleased with the performance and features included in each tool.

JH

Jim Harberson

09/15/21

5 out of 5

Control is quick fast and easy!

Date of experience: September 16, 2021