8.9
Spot Score
Empower your team with secure remote access.
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ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.
Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.
Intuitive UI with customization options, seamless communication, and efficient machine access.
Provides efficient remote access, file transfer, and command execution, enhancing productivity.
Potential learning curve for new users due to the extensive range of features available.
Limited support options with chat-based or email support, lack of telephone support.
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CB
CharterWest Bank
10/11/21
ConnectWise has been a valuable tool…
ConnectWise has been a valuable tool for both support and remote access. We have been very happy with our decision to utilize the service.
GC
Gercy Csta Brazcom
10/10/21
Great system
Great system, really easy to use and reliable
RG
Richard Griffiths
10/10/21
Excellent tool used to manage my pc…
Excellent tool used to manage my pc from work
AK
Art Koenig
10/09/21
Super Easy - a Game Changer
This is one of the best things that has happened to my support team. They call, and I say "Let me take a look" and I am on their system keeping them up and running.
R
Ricardo
10/08/21
Comes with a lot of features and affordble too!
PROS: We get to record all of our sessions. We're slowly creating an internal training library for our staff according to the training/support sessions. This time around, our clients can swiftly and easily connect using any smart device, desktop PC/laptop (Linux and Windows), and Mac. CONS: The admin area could use a fresh, modern UI upgrade. It doesn't seem to be intuitive in doing things. For instance, it's hard to add in a new user. It also appears as if the admin area is the only place ...
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TD
Ted Diab
10/08/21
I love ConnectWise Remote
I love ConnectWise Remote. It is very versatile , Easy yet powerful remote platform.
CK
ChrisBrad Kohlheyer
10/07/21
This product is easy to use
This product is easy to use - intuitive - easy to install on my customers systems. It is also VERY reliable. Five stars !!
R
Rangel
10/07/21
Excellent software!!!
Excellent software!!! I've been working with Control for more than 2 years and I haven't had any issues at all. Only a few times I had to call support who were incredibly attentive. What else can you ask for? Thanks guys! Wonderful job.
CS
Christian Sawyer
10/07/21
This software is very helpful for all…
This software is very helpful for all situation to support remotely all type of users and devices.
K
Ken
10/07/21
Working great for our Remote work teams…
Working great for our Remote work teams since the pandemic. Dual Screens, printing, chat very helpful. Training Videos help at home workers. Admin tools are very helpful for working on multiple computers while multitasking.
