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8.9

Spot Score

ConnectWise Control

ConnectWise Control Reviews in April 2025: User Ratings, Pros & Cons

Empower your team with secure remote access.

4.5

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ConnectWise Control Reviews & Ratings

4.5

Very Good

Based on 3817 ratings & 941 reviews

Rating Distribution

Excellent

(671)

Very Good

(112)

Good

(67)

Poor

(30)

Terible

(61)

Expert's Review generated by AI

ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more

ConnectWise Control pros and cons

  • Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.

  • Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.

  • Intuitive UI with customization options, seamless communication, and efficient machine access.

  • Provides efficient remote access, file transfer, and command execution, enhancing productivity.

  • Potential learning curve for new users due to the extensive range of features available.

  • Limited support options with chat-based or email support, lack of telephone support.

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Showing 131-140 out of 941

MR

Micah Reigel

10/20/21

5 out of 5

I've used dozens or remote agents

I've used dozens or remote agents. ConnectWise Control is my favorite. It's fast, light and works reliably. The features are great as well for presenting and swapping screen shares for meetings. Everything is a few seconds away.

PP

Phien Phan

10/20/21

5 out of 5

IT Director

I really like to product. It makes my job much easier.

OK

Owen King

10/20/21

5 out of 5

I like it!

ConnectWise provides a secure remote access service with plenty of nice features. I like how stable the updates are.

TD

Tri-Valley Developmental

10/20/21

5 out of 5

love this program

I love this program it makes life so much easier. Only thing that i don't like is that when software needs updated i lose the connection. That may just be my issue since i am newer to this software. I love the other options to get connected even without the access when software is not updated.

DE

Doug Edwards Jr

10/20/21

5 out of 5

Great app for remote control

Great app for remote control, near flawless operation and does about everything I need, even controlling on mobile devices!

K

Kristie

10/20/21

5 out of 5

Wonderful!

Wonderful! Really like the program, it makes helping the other property managers much, much easier.

NH

Neva Hall

10/20/21

5 out of 5

This is a great service

This is a great service, I am able to work anywhere, with convenient access, speed and service.

MK

Mike King

10/18/21

5 out of 5

Easy to use

Easy to use. Hassle Free. Always works!

MA

Michael A. Hanlon

10/17/21

5 out of 5

Easy to Navigate and Fast

I like the speed and simplicity of the interface.

CA

Chelsea AT

10/12/21

5 out of 5

Simple to use

Simple to use. Love that it's based online and no app to download.