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8.9

Spot Score

ConnectWise Control

ConnectWise Control Reviews in April 2025: User Ratings, Pros & Cons

Empower your team with secure remote access.

4.5

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ConnectWise Control Reviews & Ratings

4.5

Very Good

Based on 3817 ratings & 941 reviews

Rating Distribution

Excellent

(671)

Very Good

(112)

Good

(67)

Poor

(30)

Terible

(61)

Expert's Review generated by AI

ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more

ConnectWise Control pros and cons

  • Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.

  • Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.

  • Intuitive UI with customization options, seamless communication, and efficient machine access.

  • Provides efficient remote access, file transfer, and command execution, enhancing productivity.

  • Potential learning curve for new users due to the extensive range of features available.

  • Limited support options with chat-based or email support, lack of telephone support.

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Showing 121-130 out of 941

J

Justin

10/20/21

5 out of 5

Well thought out Platform, Great Support.

The management ability and control the software gives us is priceless and we are just scratching the surface, the support has also been phenomenal, Thanks!

JS

Jorge Salem

10/20/21

5 out of 5

Its been 2 years using this tool and…

Its been 2 years using this tool and I'm pleased, even on my phone I can do lots of remote controls on the fly!!, fast and stable app, great job!!

MM

Manny Mamakas

10/20/21

5 out of 5

Best remote access tool out there-…

Best remote access tool out there- hands down. We tried them all, nothing works as well.

SD

Steve Dowse

10/20/21

5 out of 5

I use this all day

I use this all day, every day. I would be lost without it.

CG

Colin Gherghe

10/20/21

5 out of 5

Awesome tool

Awesome tool, excellent connectivity, very stable!

BA

Burt A

10/20/21

5 out of 5

Feature rich and budget friendly

Feature rich and budget friendly and unless something changes I don't see ever having to replace this product. I wish all software worked this well.

BO

Brian Ortega

10/20/21

5 out of 5

The best remote software tool on the…

The best remote software tool on the market right now. The interface is great and remote connections are very fast and intuitive.

SC

stephen chapman

10/20/21

5 out of 5

ConnectWise Control is the best.

ConnectWise Control is the best. I have used ConnectWise Control now for years and think it is the best remote-control software i have ever used. Exceptionally reliable even over dodgy internet connections.

D

Dallas

10/20/21

5 out of 5

ConnectWise Control is A++

ConnectWise Control has always been and continues to be the most reliable and effective remote support tool we have ever used in our 15 years of being in the MSP business. It is reliable, consistent, secure, has low resource usage, and gets better and better features as time goes on. I simply do not know how my technicians would even begin to take care of our clients.

AD

Alfie D

10/20/21

5 out of 5

It's really easy to use especially for…

It's really easy to use especially for chat support. But there are just some issues if the client is running on MAC. The remote access doesn't work sometimes. Hope you can find a solution for that. =)