8.9
Spot Score
Empower your team with secure remote access.
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ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.
Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.
Intuitive UI with customization options, seamless communication, and efficient machine access.
Provides efficient remote access, file transfer, and command execution, enhancing productivity.
Potential learning curve for new users due to the extensive range of features available.
Limited support options with chat-based or email support, lack of telephone support.
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K
Kevin
05/05/22
Happy I switched to ConnectWise Control
Previously I was using a competitors (major player in the industry) product and it was getting more expensive and had less features. So I made the switch to ConnectWise. It's been over a year and I am glad I switched. The product works good. I use it for supporting 100 desktops. I don't recall any time over the last year where I was unhappy with the service.
MM
Mike Mustari
05/04/22
No complaints here...
I use this for personal use, but it's been perfect for my needs. I have several computers at my home and I can connect with short notice and work on any issues my family may have
P
PaulB
05/04/22
Best Remote Control software bar none
Date of experience: May 05, 2022
BR
Ben Rand
05/04/22
Super easy to use
Super easy to use. I am the whole IT department for a company of 70 in two different locations (UT and TX) and some who work at client sites. ConnectWise makes it very easy to support my users wherever they happen to be located.
KH
Ken Hisey
05/04/22
I cannot do my job without ConnectWise.
I cannot do my job without ConnectWise. I use their service every day to remote support over 430 workstations. Works flawlessly and the ability to create and push an MSI installer is a life saver.
A
ajmcd42
10/21/21
Having all the different controls that…
Having all the different controls that I didn't before with TeamViewer has been AMAZING! I wish my company had swapped us over sooner. You will not loose sleep if you switch over to this product; it has been absolutely amazing for my techs and I.
MG
Marcus Gardner
10/20/21
All most as good as being on site
This application is very easy use and allows us help out our customers in a way not possible unless visiting them on site. We also used it during Covid to connect to our own computers at work.
IK
irving Kahn
10/20/21
Amazing service
Date of experience: October 21, 2021
TC
Tony Cortes
10/20/21
Control is awesome
Control is awesome! This one of the few remote control platforms that is orientated for technical users (e.g. IT). Most other tools were limited due to their focus on general users.
M
Michele
10/20/21
Quick and easy
Date of experience: October 21, 2021
