8.9
Spot Score
Empower your team with secure remote access.
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ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.
Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.
Intuitive UI with customization options, seamless communication, and efficient machine access.
Provides efficient remote access, file transfer, and command execution, enhancing productivity.
Potential learning curve for new users due to the extensive range of features available.
Limited support options with chat-based or email support, lack of telephone support.
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Showing 101-110 out of 941
MC
Merritt City
05/05/22
Easy to use from day one.
Easy to use from day one. You can dig in and make it complicated if you want though :-) I can't imagine a product that does it better for the pricepoint.
JI
JC in IT
05/05/22
I Don't Plan on Switching Remote Access Software Anytime Soon
Saying that I've enjoyed working with an RMM product is maybe a bit weird...who "enjoys" working with tech solutions? But really...the web interface is intuitive, the endpoint agent is easily deployable (PDQ, NinjaOne, etc), and the on-demand and enduser allowed sessions are smooth. In my 20+ years in (some manner of) IT support, ConnectWise Control has been my better experience.
KS
K Schwab
05/05/22
Connectwise Control is a great tool…
Connectwise Control is a great tool that allows our team to be very efficient in providing great customer service!
JC
John Carlson
05/05/22
Probably the best value in remote…
Probably the best value in remote control only software.
S
Shawn
05/05/22
Great Remote Product
We use control in our corporate environment and have adopted it in for personal support of my family and friends. Total I support nearly 600 computers. Had had little to no issues and experience excellent support when anything unexpected occurs.
E
Eric
05/05/22
Excellent service
Excellent service, excellent product, and a UI that's easy to train fellow technicians and end-users on, all for an affordable price. Fully Recommend for MSPs and Remote Tech support big and small alike.
P
Paul
05/05/22
I use to control central to manage all…
I use to control central to manage all my client's computers. Very versatile and customizable. Very affordable
J
Jacob
05/05/22
ConnectWise is a Great Remote Control Software
I use ConnectWise everyday at work and it allows me to do my job as an over the phone IT Technician effectively. There is a lot I wouldn't be able to do without using some type of remote control software and ConnectWise allows me to be able to see what the user sees because they often don't explain their issues in the best possible way.
SN
saif noman
05/05/22
leading applaction to control computer…
leading applaction to control computer remontly with a lot of useful dayley function
S
Sna
05/05/22
Works amazing
Date of experience: May 06, 2022
