spotsaas-logo
Get Listed

8.9

Spot Score

ConnectWise Control

ConnectWise Control Reviews in April 2025: User Ratings, Pros & Cons

Empower your team with secure remote access.

4.5

Add to compare

Request a Quote

ConnectWise Control Reviews & Ratings

4.5

Very Good

Based on 3817 ratings & 941 reviews

Rating Distribution

Excellent

(671)

Very Good

(112)

Good

(67)

Poor

(30)

Terible

(61)

Expert's Review generated by AI

ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more

ConnectWise Control pros and cons

  • Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.

  • Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.

  • Intuitive UI with customization options, seamless communication, and efficient machine access.

  • Provides efficient remote access, file transfer, and command execution, enhancing productivity.

  • Potential learning curve for new users due to the extensive range of features available.

  • Limited support options with chat-based or email support, lack of telephone support.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 91-100 out of 941

SC

Stephen Cummings

05/05/22

5 out of 5

Excellent Support and control software

Excellent Support and control software. I have been using it for 5 years and rely heavily on it for my clients

CH

Chad Herring

05/05/22

5 out of 5

Head and Shoulders above the rest!

I have been using ConnectWise for several years now and I honestly couldn't do my job without it. The ease of use, the out of the box set of tools, and the ability to organize and group clients allows me to be 10 times more efficient. Great tool, highly recommend.

Z

Zack

05/05/22

5 out of 5

One of our IT team's favorite tools

One of our IT team's favorite tools! ConnectWise Control is fast, reliable, and easy to use. Being web based make it easy to access, rather than always having to have a thick client installed. Being able to run commands on devices in the background without having to remote to the PC is also a great timesaver. Extensions enhance the features and capabilities of the product. ConnectWise Control improves our customer service and makes our IT team happy.

BS

Bob Simpson

05/05/22

5 out of 5

Reliable feature rich product.

This product is one of the most user friendly, yet comprehensive management / support tools. Easy to understand from day one and you can ease in to features as you need them.

KJ

Kevin Johnson

05/05/22

5 out of 5

This is a great program resonably…

This is a great program resonably priced. It is user friendly and quick. The only issue I have had is that some of our rremote PC's Screen shots show up black but when refreshed they ussually give an accurate description.

JV

Jim Van Laar

05/05/22

5 out of 5

We tried the rest ....

After trying most available remote control support software options, we were pleasantly surprised with the functionality and ease of use of the Connectwise Control product. We love it!

E

Eli

05/05/22

5 out of 5

Love this Program helps me work from in…

Love this Program helps me work from in and be in the office at the same time

BL

Brian Lee

05/05/22

5 out of 5

Best remote support tool by far

Screenconnect works reliably and the performance is great. In addition, there are great extras such as backstage, which allows us to access Powershell without interrupting the user.

V

VBSIIAE

05/05/22

5 out of 5

Just working as designed

Just working as designed, support help was used couple of time and found very responsive. Thx Guys!

O

Olson

05/05/22

5 out of 5

Could not be easier to use.

Could not be easier to use. Was a longtime TeamViewer customer. With Connectwise? I no longer have any of the connectivity headaches I used to.