ConnectWise Automate Reviews in March 2025: User Ratings, Pros & Cons

"Powerful MSP Tool"

What do you like best about ConnectWise Automate? For the moment the monitors are very useful, the programmed commands that allow to perform daily tasks more easily. The audition is very useful and the available reports are also great. The integration with ConnectWise is very good and thanks to this the administration of the computers is done efficiently and optimally. It is a great RMM software. The customization of each element in Labtech is a great benefit, of course after having ...

"Automate Discovery, management, patching, monitoring and aoutomation your business"

What do you like best about ConnectWise Automate? With everything centralized in one location and clear visibility into everything, Manage makes it simple to run a business better. What do you dislike about ConnectWise Automate? Anyone should consider the automation benefits of a solution that will grab existing data, assemble it, complete it, and make the entire process unbelievably more effective in your business What problems is ConnectWise Automate solving and how is that benefiting ...

"Simple to use once you understand the logic"

What do you like best about ConnectWise Automate? Connectwise does some things differently when it comes to patching. Once you understand the approval work flow it is pretty easy to start using the patching platform connectwise offers What do you dislike about ConnectWise Automate? I dislike how the patching section of connectwise seems to be very resource intensive and can be sluggish at times. There is also a learning curve which makes using the project challenging at ...

"Simple to use once you understand the logic"

What do you like best about ConnectWise Automate? Connectwise does some things differently when it comes to patching. Once you understand the approval work flow it is pretty easy to start using the patching platform connectwise offers What do you dislike about ConnectWise Automate? I dislike how the patching section of connectwise seems to be very resource intensive and can be sluggish at times. There is also a learning curve which makes using the project challenging at ...

"Automate Saving one computer at a time. "

What do you like best about ConnectWise Automate? The remote tools are the best. I can do anything from remote sessions to editing the registry remotely. What do you dislike about ConnectWise Automate? Depending on your level of access you have to go through a bunch of menus to get where you want to go. It will not keep you from editing the Registry, you just have to go though a bunch of sub menus to do it. While people with higher access only need to right click Recommendations to others ...

"Automate Saving one computer at a time. "

What do you like best about ConnectWise Automate? The remote tools are the best. I can do anything from remote sessions to editing the registry remotely. What do you dislike about ConnectWise Automate? Depending on your level of access you have to go through a bunch of menus to get where you want to go. It will not keep you from editing the Registry, you just have to go though a bunch of sub menus to do it. While people with higher access only need to right click Recommendations to others ...

"Really great"

What do you like best about ConnectWise Automate? Able to see everything really in one screen as well as the flexibility to get as minute as possible What do you dislike about ConnectWise Automate? Nothing really I actually really enjoy Automate I even liked it before it was automate and it was Labtech Recommendations to others considering ConnectWise Automate: Try it. It really is very easy to use and the academy is very at your own pace What problems is ConnectWise Automate solving and ...

"Great Software---Hate Commercialization though"

What do you like best about ConnectWise Automate? Its amazing what Connectwise has done with this software. The fact that I can have 40 locations and manage everything in one portal, from the helpdesk to the assets, to the policies implemented, its an amazing software for that piece. What do you dislike about ConnectWise Automate? Truly, the only thing I don't like about ConnectWise Automate is that the software has been commercialized even more since ConnectWise purchased/combined with ...

"Great Software---Hate Commercialization though"

What do you like best about ConnectWise Automate? Its amazing what Connectwise has done with this software. The fact that I can have 40 locations and manage everything in one portal, from the helpdesk to the assets, to the policies implemented, its an amazing software for that piece. What do you dislike about ConnectWise Automate? Truly, the only thing I don't like about ConnectWise Automate is that the software has been commercialized even more since ConnectWise purchased/combined with ...

"Manage Client Base Easily"

What do you like best about ConnectWise Automate? I like that ConnectWose Manages easily integrates with other applications that we are currently using. This application helps us seemlessly manage Client information and issues that are submitted by phone and email. I highly recommend this software to all MSPs. What do you dislike about ConnectWise Automate? Sometimes it is not clearly stated on what is needed to do to get a workflow properly set up to keep a ticket being ...