ConnectWise Automate Reviews in March 2025: User Ratings, Pros & Cons

"Great patch management"

What do you like best about ConnectWise Automate? It's simple to use. The interface is great and easy to navigate. Pushing patches to clients is quick and easy to do. Seamlessly integrates with all other connect wise products. What do you dislike about ConnectWise Automate? Compared to other products it's lacking some newer features What problems is ConnectWise Automate solving and how is that benefiting you? Client patch management. Easy management of multiple clients

"Useful in the IT service world"

What do you like best about ConnectWise Automate? We run our custom client made for our customers so we can distinguish each computer identified by company and Mac. What do you dislike about ConnectWise Automate? We would like to easily find computers that we need to use much faster. Recommendations to others considering ConnectWise Automate: ConnectWise Automate can help you do the job that needs to be done. Especially if you are a person that does IT services for other clients. What ...

"Definitely a time saver"

What do you like best about ConnectWise Automate? The connectwise third party patching has increased our productivity tremendously. We no longer have to worry about our client falling behind on typical third party software. What do you dislike about ConnectWise Automate? Sometimes there have been some hiccups with the software. They have been fairly limited but we have had issues where computers will get stuck in a loop trying to install software. What problems is ConnectWise Automate ...

"Definitely a time saver"

What do you like best about ConnectWise Automate? The connectwise third party patching has increased our productivity tremendously. We no longer have to worry about our client falling behind on typical third party software. What do you dislike about ConnectWise Automate? Sometimes there have been some hiccups with the software. They have been fairly limited but we have had issues where computers will get stuck in a loop trying to install software. What problems is ConnectWise Automate ...

"A Pretty Good Monitoring And Management Platform For A MSP"

What do you like best about ConnectWise Automate? As a MSP, we need a tool that allow us to monitor and manage many endpoints simultaneously at a very efficient level because our customers needs to be focus in their core bussiness, and not in the maintenance of theirs desktops and laptops. ConnectWise Automate (Formerly Labtech) give us that and more, gived us the solution for thats repetitive tasks that take forever. The integration with CW Control (Fornerly ScreenConnect) and CW Manage is ...

"CW 3rd Party Patching"

What do you like best about ConnectWise Automate? I like how it's integrated into CW Automate. It's very easy to set up and create different policies. What do you dislike about ConnectWise Automate? I dont like the small selection of apps that you can patch with it. It's limited to Adobe, Firefox, Chrome, Java, and a couple others. It's not very expensive, but Ninite has a much better selection. Recommendations to others considering ConnectWise Automate: It depends on what you need to ...

"CW 3rd Party Patching"

What do you like best about ConnectWise Automate? I like how it's integrated into CW Automate. It's very easy to set up and create different policies. What do you dislike about ConnectWise Automate? I dont like the small selection of apps that you can patch with it. It's limited to Adobe, Firefox, Chrome, Java, and a couple others. It's not very expensive, but Ninite has a much better selection. Recommendations to others considering ConnectWise Automate: It depends on what you need to ...

"A Pretty Good Monitoring And Management Platform For A MSP"

What do you like best about ConnectWise Automate? As a MSP, we need a tool that allow us to monitor and manage many endpoints simultaneously at a very efficient level because our customers needs to be focus in their core bussiness, and not in the maintenance of theirs desktops and laptops. ConnectWise Automate (Formerly Labtech) give us that and more, gived us the solution for thats repetitive tasks that take forever. The integration with CW Control (Fornerly ScreenConnect) and CW Manage is ...

"Equipment monitoring with ConnectWise Automate"

What do you like best about ConnectWise Automate? What I like about ConnectWise Automate in the first place is the amount of things that can be done with this tool, from monitoring equipment in a network, to monitoring the network itself to validate which computers are connected to it, its interface is friendly for users, you only need to deploy the agent on the computers you want to monitor, configure the monitors you want to track and ready, when the tool detects any abnormality with the ...

"ConnectWise Automate Experience "

What do you like best about ConnectWise Automate? What I like about ConnectWise Automate is the centralized way in which we can monitor the status of our network equipment, verify failures, security alerts, bad configurations among others, and this tool also tells us when a new device is detected. our network What do you dislike about ConnectWise Automate? I do not like how heavy the application is at the moment of opening it and that sometimes you have to close it and open it again in ...