Conga Contracts Reviews in January 2025: User Ratings, Pros & Cons

Good product and great support but…

Good product and great support but Conga become this big company interested in large systems and leaving smaller businesses behind, 10 licences is now a minimum an we are unable to decrease any lower than that. As a small and struggling business in these though times, we don't thank you for not doing your bit.

A fantastic contract management life…

A fantastic contract management life cycle tool - improves productivity, proves contract negotiation isn't as scary as it seems, we love the ease of the installation to the efficient processes we can build around Conga Contracts and more importantly, WITHIN Conga Contracts. Looking forward to enabling Conga AE and Grid, understanding how these will work for us - excited times ahead!

READ BEFORE SIGNING

READ BEFORE SIGNINGI have used just about all of the Conga products for the past few years. The tech was very good back when I first signed up but now has much more competition from others on the exchange. My main reason for the one star is I tried to change my number of licenses this year within the allotted time and was scuffed off. I spoke with the territory manager earlier in the year about my use case and she said she would get back to me on anything and everything Conga might be able ...

Great Product

Not only is the product exactly what we need, but the customer service and assistance we have received from the Conga team has been excellent. They are always willing and able to troubleshoot issues with you. Honestly, I have had some of the best customer service experiences with Conga that I've had with any of my salesforce vendors.

Conga is a great innovative company!

Conga is a great innovative company!

Awesome product

Awesome product

Love the ease of use and set up!

Love the ease of use and set up!

i have a question they try to answered…

i have a question they try to answered but they cantthanks

Good product. Just make sure you understand your contract terms.

We were initially extremely disappointed with this company's approach to customer service. Once we realized that we were not using this product we tried to cancel the contract. We had unfortunately just renewed (in error - internal communications problem) and despite the fact that they could see that we never used the product and understood that we had made a mistake in renewing they initially refused to concede any refund on our contract.Fortunately, this was eventually reviewed by senior ...

Quick and efficient production of branded, standardised documents

Conga provide the tools needed to quickly and efficiently produce branded, standardised documents from my Salesforce data. The button parameters available let me choose if my Salesforce users should have to choose a template, who to send it to/where to save it, what format it should be produced in etc, or whether I want to pre-set all these things so all the user needs to is press a button; further to this, I can use workflow to negate my user pressing a button at all, rather run Conga from ...