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9.1

Spot Score

Concord - Contract Management Software

Concord Reviews in April 2025: User Ratings, Pros & Cons

Unite data, streamline projects, elevate success.

4.2

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Concord Reviews & Ratings

4.2

Very Good

Based on 113 ratings & 111 reviews

Rating Distribution

Excellent

(68)

Very Good

(33)

Good

(5)

Poor

(2)

Terible

(3)

Expert's Review

Concord stands out as an exceptional solution for contract management, particularly favored by small businesses for its user-friendly interface and powerful features. Customers appreciate how Concord streamlines the creation of templates, contract drafting, and electronic signature requests, all while ensuring standard terms remain intact. The collaboration ...Read more

Concord pros and cons

  • Streamlines contract creation and management processes efficiently.

  • Easy to collaborate on approval stages and create templates for regular use.

  • Seamless electronic signature requests with user-friendly interface.

  • Helpful customer support and responsive team.

  • Integration issues with Salesforce and lack of complete functionality.

  • Clunky signature process, especially before Docusign integration.

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Showing 31-40 out of 111

UI

User in Computer Software

08/13/20

0 out of 5

Absolutely terrible experience for sales people

What do you like best? if you are in sales - this is so bad.... probably OK if you are in legal/operations What do you dislike? We moved from PandaDoc to Concord for our Sales team. This was our worst decision ever as this is the least easy to use tool you can imagine. If you prepare a contract in Concord it will take us approx. 1 h and what actually each sales person is doing is immediately extracting a Word doc from Concord to then finish the contract offline, as this only take 20 ...

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UI

User in Computer Software

08/10/20

4 out of 5

popular software

What do you like best? easy to use, well known in the finance industry What do you dislike? it can be better integrated with other software Recommendations to others considering the product: not a great option for e-signatures, but other uses are ok. What problems are you solving with the product? What benefits have you realized? ease of use for the finance department. minimizes time.

AI

Administrator in Accounting

06/04/20

4 out of 5

Amazing experience with such program

What do you like best? Concord is the only tool you need for all your contracts. Spend less time juggling between applications and streamline your processes. What do you dislike? Nothing ๐Ÿ˜Š the program is amazing since I'm dealing with such comoany๐Ÿ˜Š What problems are you solving with the product? What benefits have you realized? It's a tool to streamline your processes in contracting ๐Ÿ˜Š

JP

Julia P

04/17/20

4 out of 5

User friendly but some bugs

What do you like best? Navigation, easy to use, helpful helpdesk What do you dislike? Some features sometimes don't work, for example uploads Recommendations to others considering the product: I recommend What problems are you solving with the product? What benefits have you realized? Contract managment

AS

Angel S

04/16/20

5 out of 5

Concord Review

What do you like best? To date, I have been amazed with Concord's responsiveness and willingness to help. I have not yet integrated my contract systems, but the process seems very simple and detailed. I look forward to working with them! What do you dislike? From what I can tell so far, the integration is not 100% complete with SalesForce. It would be great to have a more unified solution. What problems are you solving with the product? What benefits have you realized? With ...

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JG

Julie G

04/16/20

4.5 out of 5

Organized and complete solution!

What do you like best? As a large company, we work with hundreds of vendors each with unique contracts and specifications that we need to manage. We are a parent company that manages several partner companies, therefore, we needed software that would allow for us to organize our contracts by organization to keep things together but separate. We also needed to be able to control permissions on who would be able to see which contracts and be part of the review and approval process. Concord ...

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AI

Administrator in E-Learning

04/13/20

3.5 out of 5

Good tool but needs a few improvements and more support to customers

What do you like best? I love some functionalities of concord, like version control and approval workflows. The discussion panel is brilliant and it's incredibly useful when you need to work out what to do next and what has been done. What do you dislike? The signature process is clunky and actually quite poor. Although they have introduced the integration with Docusign. The implementation process was not as smooth as I hoped, it took a long time and the continuous delays were not ...

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NH

Nathan H

04/10/20

4 out of 5

Great for communicating agreements for geographically diverse workforce

What do you like best? Concord has been extremely useful in collaborating to draft and review agreements, and ultimately receiving e-signatures. Prior to Concord, my organization used hardcopies which made sharing edits challenging and obtaining signatures hit and miss depending on availability of executive leadership. Since implementing Concord, the legal team has been able to share ideas and to develop well drafted clauses. Our CEO can sign from anywhere via mobile device. What do you ...

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UI

User in Chemicals

04/09/20

4 out of 5

Nice system for all my work needs

What do you like best? Concord is a convenient system to use. The onboarding process is easy to use for new users. I always doing documentation work that my company assigned through Concord system, fast and reliable. What do you dislike? So far as I am concerned, nothing I can complain about Concord. Recommendations to others considering the product: It is a good system to do your office work. What problems are you solving with the product? What benefits have you realized? ...

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UI

User in Hospital & Health Care

04/09/20

2.5 out of 5

Basic contract management functionality; fair price

What do you like best? I like how I am able to search the text of contacts because it automatically scans and converts PDF images into machine readable text. What do you dislike? The User Interface could be a little more intuitive. What problems are you solving with the product? What benefits have you realized? We use Concord for template storage and as a contract repository.