CompuLink Advantage SMART Practice Reviews in January 2025: User Ratings, Pros & Cons

"Very User Friendly"

What do you like best about CompuLink Advantage SMART Practice? This program is very easy to use. It is easy to locate patients, keep track of orders, and input invoices for frames and lenses. What do you dislike about CompuLink Advantage SMART Practice? The customer service is hard to get with, you can't speak to someone right when you call you have to put in a ticket and get called back which is hard to do when you are dealing with patients. Recommendations to others considering CompuLink ...

"Customer service is awful and all ala carte."

What do you like best about CompuLink Advantage SMART Practice? It has great potential. It allegedly has many bells and whistles. What do you dislike about CompuLink Advantage SMART Practice? 1. Hurry up and wait for help. Usual response time is about 3 hours. This will NOT resolve issue. Issue usually takes 4 requests and 2 1/2 weeks before resolution. (Customer service is horrendous) 2. They always want more money. It is THE biggest money grab ala carte menu I've ever ...

"Compulink"

What do you like best about CompuLink Advantage SMART Practice? Compulink is very user friendly, easy to learn What do you dislike about CompuLink Advantage SMART Practice? I dislike that compulink can sometimes have a glitch Recommendations to others considering CompuLink Advantage SMART Practice: It’s wonderful What problems is CompuLink Advantage SMART Practice solving and how is that benefiting you? It is a great tool for employees to use!

"Ideal for Ophthalmology Practices"

What do you like best about CompuLink Advantage SMART Practice? A basic design that yields remarkable utility. Extremely easy to use - ideal, integrative solution for ophthalmology workflow, from medical records to inventory control to revenue management. What do you dislike about CompuLink Advantage SMART Practice? Interface can be inflexible and clumsy at times - but this slight disadvantage is outweighed by the simplicity which facilitates easy training from one employee to the ...

"Easy to use"

What do you like best about CompuLink Advantage SMART Practice? Very easy to use once you get in the swing of it. I like that i can connect patients in the same family. What do you dislike about CompuLink Advantage SMART Practice? Could have better support. hard to get a hold of, long wait times Recommendations to others considering CompuLink Advantage SMART Practice: know that it is hard to get ahold of support but they are efficient after talking to them What problems is CompuLink ...

"CompuLink more pros than cons"

What do you like best about CompuLink Advantage SMART Practice? The ability to customize the database to better meet our needs. What do you dislike about CompuLink Advantage SMART Practice? The program does not run as quickly as might be preferred. Recommendations to others considering CompuLink Advantage SMART Practice: Worth your consideration and exploration to improve data management What problems is CompuLink Advantage SMART Practice solving and how is that benefiting you? Speed of ...