9.2
Spot Score
Streamline your support process with CommBox.
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Showing 51-60 out of 72
LF
Larry Farrar
09/04/20
The ultimate solution to my customer…
The ultimate solution to my customer service issues! I didn’t believe that commbox could do everything it claimed to do out of the box, yet here I’m praising it!
BT
Brandon Tyler
09/04/20
Awesome system
Awesome system, easy to use with a lot of possibilities to communicate with customers. The best there is!
DC
Dominic Carpenter
09/04/20
Best customer communication platform
Best customer communication platform! so simple and robust
GF
Gerald Fawcett
09/04/20
Such a great product
Such a great product. Amzing team and great features.
ES
Eyal Shir
08/25/20
Great product! great team!
Very professional customer communication platform. Recently we added the automation modules and we succeded to automate already 25% of our business processes
AI
Administrator in Leisure, Travel & Tourism
07/24/20
The wonders of Commbox
What do you like best? Once all set up correctly, the service is seamless and covers so many means of contact into a company that they are few things left to be desired. The design is intuitive and once you've used it for 5 minutes it becomes second nature What do you dislike? increase reporting options, increased automation history on conversations to see WHAT automation effected the conversation What problems are you solving with the product? What benefits have you realized? ...
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CI
Consultant in Telecommunications
07/21/20
Commbox V8
What do you like best? I like having all channels under one roof and the advanced workflow / reporting capabilities that this brings. It is useful to bring everything together and deliver efficiencies as well. The team are on hand to help with any problem minor or complex. What do you dislike? I dislike sometimes the unpredictability of the platform in terms of minor issues or features that are difficult to get working. What problems are you solving with the product? What benefits ...
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BK
Ben K
07/20/20
Very easy to use and support is good
What do you like best? Vast amount of channels gives businesses the ability to speak to their customers and give the best customer experience. What do you dislike? Bugs - there seems to be quite a few bugs that are experienced on the platform, although these do get fixed, it would be a much better experience if the system was more consistent. Historical Reporting is one of the downfalls of the platform. Being able to build reports with different stats on one screen (like the ...
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MM
Melba Mitchel
07/19/20
Very save –service !
Excellent customer service software it really does wonders especially for enterprises.
SS
Samuel Sharp
07/19/20
High level working environment.
The best customer support service at a cost-effective, scalable price.
