CommandBar Reviews in January 2025: User Ratings, Pros & Cons

"How CommandBar.com made our fintech app faster and easier to use"

What do you like best about CommandBar? I like best how CommandBar makes it easy and intuitive for users to access any feature or function of an app with a simple keyboard shortcut or a quick search. It saves time and reduces frustration for users who want to get things done efficiently.👍

"A platform for our teams to assist users"

What do you like best about CommandBar? Basically every SaaS product calls itself a SaaS platform nowadays but I like the way CommandBar’s system makes it easy for any team member to build experiences that show up in the product according to their needs. So I’m happy for them to be called a platform. Other tools we’ve tried in the space don’t do a good job of handling collisions or rate limiting and so users end up bombarded.

"Great nudges in our product"

What do you like best about CommandBar? We use CommandBar exclusively for their nudges. We’re excited about trying out the other parts of the platform but for now are focused on creating a simple way to intervene when our users don’t complete critical flows or end up confused in the product. We love that the nudges are easy for any team member to set up and can be triggered at key times based on user behavior. In the other products we tested we were only able to set up explicit if else ...

"Awesome toolkit with cool AI"

What do you like best about CommandBar? CommandBar excels in its field with unique user-driven widgets, allowing users to search for information while avoiding the overload of pop-ups seen in other tools. Their nudges are easily set up by any team member, triggering context-specific prompts based on user behavior. Additionally, Copilot AI provides concise, accurate responses and can initiate interactive tours. Unlike other tools in the space, CommandBar is seamless to integrate and manage, ...

"A different take on a classic problem"

What do you like best about CommandBar? We’ve tried basically every tool in the space (and found a lot of them through G2) and can’t help shake the feeling like they’re all copying each others products because they are all very similar. CommandBar was the first tool we tried that felt like it was doing something relatively unique with the way they have widgets where users can ask questions or search for things. I really like that approach because it “scales” better with users (you can only ...

"Using CommandBar for in-product AI help"

What do you like best about CommandBar? Copilot is one of the coolest applications of AI I’ve seen. The first thing I love is that the answers we get out of it are somehow better than other “GPT wrapper chatbots” that we’ve tried. Kudos to the CommandBar team for figuring out a prompt system that prevents the bot from answering questions that involve information outside of its training set and also being relatively concise (a big problem we have found with other similar products). The ...

"Excellent UX Design and Usability for improving CX across your applications"

What do you like best about CommandBar? The design and features that help our users use our app without getting in their way or looking clunky. Like many products we’ve got a lot of powerful features that are sometimes hard to figure out. This is just as true for people using us for a while and new users. CommandBar has a couple products that we’ve found useful to help our users, specifically Helphub and Copilot.

"Excellent accelerator for apps or websites, professional look and features"

What do you like best about CommandBar? Commandbar is really easy to setup and integrate within apps and websites. Their preview feature is very useful, and it does not degrade performances.

"I don’t feel bad about using this tool to interrupt users"

What do you like best about CommandBar? A lot of tools in the DAP grid that I have used in the past felt like “being rude” to users and shouting at them. When the time came to use one of these tools in my current company I was resistant because I’d seen those negative results more. So I liked / appreciated commandbar’s approach to targeting that tries to avoid this type of untargeted messaging to users, “air traffic control” style. We have not yet used the assistance part of the product but ...

"Useful sales tool"

What do you like best about CommandBar? Really enjoyed how it helped guide our customers thrpugh the sales funnel. What do you dislike about CommandBar?