CometChat Reviews in April 2025: User Ratings, Pros & Cons

Good solution

What do you like best? Large Amount of Features and Excellent Support What do you dislike? It has been a rather positive experience for us What business problems are you solving with the product? What benefits have you realized? We own a gaming community website where people can connect and discuss about games they like, strategies news and more. CometChat was our choice when we wanted to add Chat to our website. It was the perfect choice, CometChat connects our users and it's ...

Functional app

What do you like best? Very Features and Easy to build with SDK What do you dislike? Just the long hour of wait for a support email reply. What business problems are you solving with the product? What benefits have you realized? As a professional dating agency we need a professional chat script, that not just integrates with our existing website but also had all the features we wanted. We are glad to use and recommend CometChat, it has all the features to fit our needs and integrates ...

Feature filled !

What do you like best? Cometchat is loaded with numerous features What do you dislike? All has been perfect till date, no worries. What business problems are you solving with the product? What benefits have you realized? We develop Networking Websites and Apps, and Chat Integrations being an integral part of these websites, we wanted a solution that was easy to build with and that's when we found CometChat. Since then it has been our choice,The SDK is amazing and it's easy to built ...

So many possibilities

What do you like best? I love the Features, Customization Options What do you dislike? Really long Support hours for North America. What business problems are you solving with the product? What benefits have you realized? We were looking for a product that could work both with our website and my app, After going through multiple softwares that just didn't fit our requirements we found CometChat. The Web and SDK solution integrated with both our website and our app. The Web ...

Does its job well

What do you like best? I'm really impressed with the Constant Updates What do you dislike? We have had a rather pleasant experience with them. What business problems are you solving with the product? What benefits have you realized? We own a business with multiple outlets throughout the country and we recently got ourselves a proper App made. The main aim was to communicate and connect with managers of all our outlets and CometChat’s SDK has helped us do just that. Our development ...

Integration is seamless

What do you like best? It's so easy to Integrate with other platforms What do you dislike? It's been a positive experience for us for the rime being What business problems are you solving with the product? What benefits have you realized? We are developers and always look for a softwares that are easy to build with and easy to integrate. CometChat is the perfect Chat Solution and our clients love it and we love it too, It's easy to build, with has more features than any other ...

flexible solution

What do you like best? This is an all in one Chat Solution for every platform What do you dislike? CometChat has been amazing to our business and our users love it. What business problems are you solving with the product? What benefits have you realized? We own a state of the art dating agency and when we decided to take our services online, we wanted the best solutions available and after looking at some options we chose CometChat as our preferred option, mainly because of their ...

Decent Product, Horrific Customer Service

I'm happy with the product itself, but their customer service sucks. Bought their basic edition for $49, file wouldn't upload to our Wordpress website. Contacted support, they wanted access to my FTP and admin access to our website. I said no, and to send me a file that works. Went back and forth for days. I made a PayPal claim, which they told me to remove. I told them to send me a working Cometchat file, and I'll happily do so. They finally relented. I was rather upset that after all ...

Easy to administer

What do you like best? Customization and Administration features What do you dislike? The support team takes a bit of time to reply. Recommendations to others considering the product Get cometchat to decrease your sleepless nights ..lol What business problems are you solving with the product? What benefits have you realized? We own a marketplace website and wanted buyers and sellers to connect. We chose CometChat because of the options they have the features are perfect and the ...

Countless features

What do you like best? Communication and Monetization features. What do you dislike? Nothing really. The app for he most part seems very effective Recommendations to others considering the product You'd get confused by the number of options available to you. What business problems are you solving with the product? What benefits have you realized? We own a gaming community website where users can get together and discuss strategies, plan events and talk about different topics they ...