CometChat Reviews in April 2025: User Ratings, Pros & Cons

So much one can do!

What do you like best? The sheer Number of features one comes across here is alarming What do you dislike? They have been amazing. The support team has been assisting us whenever we need them. Recommendations to others considering the product A plethora of features ensures that everyone finds a sweet spot What business problems are you solving with the product? What benefits have you realized? We are an online community and wanted a chat platform where our users can interact. The aim ...

Exactly what I've been looking for

What do you like best? Impressive collaboration features and fluid UI What do you dislike? The company is based in a different timezone than ours and sometimes that can be a troublesome, the team still helps us as soon as they can. Recommendations to others considering the product Awesome Awesome Awesome What business problems are you solving with the product? What benefits have you realized? CometChat works great for communication within our company. The collaboration tools are just ...

Awesome

What do you like best? Huge number of Features and Whitelabel App What do you dislike? Long wait on email replies from Support Recommendations to others considering the product Try it, it's worth it What business problems are you solving with the product? What benefits have you realized? We own a gym and wanted a Chat Application to consult our customers and create special groups and announcements. CometChat was our choice and we also opted for their Whitelabel App to add our branding ...

Solution found

What do you like best? I love the Inbuilt Monetization Features above all other features. What do you dislike? There is a small delay in between Emails as they are based out of India. It's a mere inconvenience nothing major for us. Recommendations to others considering the product Read up the specifications, and if it meets your needs please get it by all means possible. Something noteworthy though is the delay between e-mails sometimes. What business problems are you solving with the ...

Really Easy to use

What do you like best? The Ease of integration had me the very first time What do you dislike? It has been an awesome experience for us Recommendations to others considering the product It's a really easy App to use. Regardless of qualifications, anyone can use it, all you need is to follow the stated instructions. What business problems are you solving with the product? What benefits have you realized? We are building a Social Networking website using Laravel and wanted a Chat ...

Bought the best they have

Bought the best they have, difficult, badly structured code, poor support, badly implemented UI..what else is there to say,, :

I have been using Comet CHAT PLATINUM…

I have been using Comet CHAT PLATINUM FOR SEVERAL YEARS and i have been very pleased with it . It has got better andbetter over theyears nad my users have enjoyed the system . I like that fact that thre team continue to roll out regualr updates and improvements and always on hand to help if you have problems .

Love it

What do you like best? Being able to talk to customers and members What do you dislike? Glitches, mobile support and app support What business problems are you solving with the product? What benefits have you realized? Customer relations

I have been tricked into buy this…

I have been tricked into buy this software twice. It absolutely does not work. It won't install through the install on phpfox and when I go around the install only parts of it seem to install, which means it looks good, but it's useless.

Constant update

What do you like best? Constant updates and new features are always available. What do you dislike? We have had a rather pleasant experience with them. What business problems are you solving with the product? What benefits have you realized? We own a online gaming discussion platform where users connect and discuss games and strategies. CometChat has helped us connect our users and they love the product, we have private groups for different games where users can discuss the games and ...