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CoinPayments - Cryptocurrency Wallets

CoinPayments Reviews in April 2025: User Ratings, Pros & Cons

Simplify your crypto transactions with ease.

3

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CoinPayments Reviews & Ratings

3

Good

Based on 273 ratings & 680 reviews

Rating Distribution

Excellent

(360)

Very Good

(21)

Good

(18)

Poor

(12)

Terible

(269)

Expert's Review

Coinpayments has received mixed feedback in the past year, showcasing both satisfied and dissatisfied customers. On the positive side, users have highlighted the fast response times, gratefulness for quick issue resolution, and appreciative comments towards the customer service team for prompt assistance. The platform has been commended for its transparent ...Read more

CoinPayments pros and cons

  • Efficient and fast refund process for incorrect transactions, demonstrating good customer support.

  • Responsive customer service that swiftly resolves issues and provides necessary assistance.

  • Trustworthy and respectful interactions with users, upholding credibility and reliability in service.

  • Transparent transactions and clear communication, ensuring users understand the process.

  • Complicated and stringent withdrawal processes, especially with minimum limits and high withdrawal fees, causing inconvenience for users.

  • Lack of proper customer service communication, leading to frustration and difficulties in accessing support.

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Showing 81-90 out of 680

JD

José De Almeida Boff

08/07/24

5 out of 5

The best pltaform

The best pltaform for recive cripto and make business

A

Anastasia

08/07/24

5 out of 5

It was fast and efficient

Date of experience: August 07, 2024

N

Nefertinaw

08/05/24

5 out of 5

Perfect

Perfect. Rapidity and super professional. Discovered the platform ten days ago and in deep love 🥰

T

Test

08/05/24

5 out of 5

.hehe

Hehajajajansjs

B

bitcoinintheword

08/05/24

1 out of 5

They do not want to me to get back my account

I have a old account in coinpayments, but I forget the password. A few days ago, I contact the support team and want to reset password to get back my account. They asked me send the provide proof of address and ID/passport proof, then I sent the documents to them. They replied me, your account has been reset, now you can login your account, but I still can not receive the reset password email from coinpayments. In fact when I try the live chat robot on their site, I can receive the mail ...

Read more

Z

Zeni

08/03/24

5 out of 5

Excellent

Quick response And clear guidance

D

Dorsa

07/31/24

5 out of 5

They check the ticket and respond…

They check the ticket and respond quickly

CM

Caroline Mthethwa

07/31/24

5 out of 5

Perfect 👌🏻

Fast response

B

Baljeets

07/31/24

5 out of 5

Amazing service

amazing serviette, Polite , immediate response, helpful

H

Hardy

07/29/24

5 out of 5

I thought that my money was gone…

I thought that my money was gone because of the mistake I made during transaction but coinpayments helped me to get it back. Thanks