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CoinPayments offers custom pricing plan
Coinpayments has received mixed feedback in the past year, showcasing both satisfied and dissatisfied customers. On the positive side, users have highlighted the fast response times, gratefulness for quick issue resolution, and appreciative comments towards the customer service team for prompt assistance. The platform has been commended for its transparent ...Read more
Efficient and fast refund process for incorrect transactions, demonstrating good customer support.
Responsive customer service that swiftly resolves issues and provides necessary assistance.
Trustworthy and respectful interactions with users, upholding credibility and reliability in service.
Transparent transactions and clear communication, ensuring users understand the process.
Complicated and stringent withdrawal processes, especially with minimum limits and high withdrawal fees, causing inconvenience for users.
Lack of proper customer service communication, leading to frustration and difficulties in accessing support.
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Showing 51-60 out of 680
EK
Emma Kas
09/22/24
I had my funds recovered very quickly…
I had my funds recovered very quickly and I’m greatful
R
Roberto
09/18/24
Dealing with CoinPayments teams is easy…
Dealing with CoinPayments teams is easy and fast. They find solutions, are friendly and let the customers feel good in (very often) articulated process. Support systems are the base of success, this company know how to do it at the best.
U
Unni
09/17/24
Great support!
Date of experience: September 17, 2024
TF
Trader FX
09/15/24
Scam Company! Non-Existent Support
Scam Company! I have 74.29 USDT (ERC20) in my wallet, and when I tried to make a withdrawal, they said I didn’t have enough gas fees. Their website states the gas fee is 0.004 ETH. So, I deposited 0.005 ETH and tried to withdraw, but they still said there wasn’t enough gas fee. I opened a support ticket, and they told me I needed 0.02 ETH (about $47) to process the transfer. I deposited a total of 0.0205 ETH, but my withdrawal is still getting rejected. There is no proper support system, ...
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F
Financefinology
09/09/24
Awesome support
Awesome support
C
Capilano
09/09/24
I receiver pro and friendly services.
I receiver pro and friendly services.
J
Jgsales
09/09/24
Excellent company!!
Oh what can i said!! I LOVE YOU GUYS!! Im so greatful!! Support team is excellent!!!!
C
customer
09/03/24
Amazing knowledgeable and experienced…
Amazing knowledgeable and experienced staff know what’s going on and can help with all issues
AC
Aslyn Castañeda Valdes
08/31/24
Great company
Great company. They resolved my problem really fast.
T
Testrotex
08/30/24
thank you for your time
Date of experience: August 30, 2024
