Simplify your crypto transactions with ease.
Add to compare
CoinPayments offers custom pricing plan
Coinpayments has received mixed feedback in the past year, showcasing both satisfied and dissatisfied customers. On the positive side, users have highlighted the fast response times, gratefulness for quick issue resolution, and appreciative comments towards the customer service team for prompt assistance. The platform has been commended for its transparent ...Read more
Efficient and fast refund process for incorrect transactions, demonstrating good customer support.
Responsive customer service that swiftly resolves issues and provides necessary assistance.
Trustworthy and respectful interactions with users, upholding credibility and reliability in service.
Transparent transactions and clear communication, ensuring users understand the process.
Complicated and stringent withdrawal processes, especially with minimum limits and high withdrawal fees, causing inconvenience for users.
Lack of proper customer service communication, leading to frustration and difficulties in accessing support.
Log in Required to View Reviews
Filter results
Sort by :
Showing 31-40 out of 680
C
CTO
10/18/24
Prematurely Terminated Account
You shutdown my system while were were live in production without advanced notification. You then refused to reactivate it and ran me through a rigor of automated standard messages. Your entire support process needs to be re-evaluated including its management.
C
Consumer
10/17/24
The big scammers I had an incomplete…
The big scammers I had an incomplete purchase some time ago, my money was returned and I was never able to withdraw my returned money from coinpayment They don't have proper customer service, or they are thieves, they don't have life chat, it's a robot that sends repetitive messages, it doesn't help you, it can't help you, just repeated messages.don’t trust hime the are big scammers They did not refund my 147 usdt, dirty thieves
T
Theabel
10/17/24
I had mistakenly sent usdt instead of…
I had mistakenly sent usdt instead of trx, they refunded to me.
A
Akudo
10/17/24
My account was closed for 4 years now…
My account was closed for 4 years now due to country delistment from your system and after I found out just 2 days ago that you guys have added it back, I decided to login to check out my account,but it was to no avail. Then, I had to look for support link and started writing for help, and here I am testifying that I was helped, my account has been reopened now. Thank you so much.
C
Clinton
10/16/24
Great fast response
Date of experience: October 16, 2024
D
Dominion
10/15/24
It was great
It was great. They have a nice customer service
MA
Mohamed Ait hammou
10/15/24
GOOD SERVICES
Date of experience: October 15, 2024
R
Rothasang
10/15/24
Quick resolution of issues
Had a refund issue with my crypto exchange platform form and I reached out to coin payment for help. This was resolved swiftly by providing me all info I needed to resolve this issue with the exchange platform
A
Aaron
10/10/24
Unfair business practices and unfair…
Unfair business practices and unfair withdrawal fees, The BTC transaction fee on the network was 1.43 USD but they charged almost 26 USD
DA
Discord Account
10/08/24
Scammers they asked me $10 to get $14…
Scammers they asked me $10 to get $14 refund 😔 scammers ⚠️⚠️⚠️⚠️⚠️🚨🚨🚨
