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CoinPayments - Cryptocurrency Wallets

CoinPayments Reviews in April 2025: User Ratings, Pros & Cons

Simplify your crypto transactions with ease.

3

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CoinPayments Reviews & Ratings

3

Good

Based on 273 ratings & 680 reviews

Rating Distribution

Excellent

(360)

Very Good

(21)

Good

(18)

Poor

(12)

Terible

(269)

Expert's Review

Coinpayments has received mixed feedback in the past year, showcasing both satisfied and dissatisfied customers. On the positive side, users have highlighted the fast response times, gratefulness for quick issue resolution, and appreciative comments towards the customer service team for prompt assistance. The platform has been commended for its transparent ...Read more

CoinPayments pros and cons

  • Efficient and fast refund process for incorrect transactions, demonstrating good customer support.

  • Responsive customer service that swiftly resolves issues and provides necessary assistance.

  • Trustworthy and respectful interactions with users, upholding credibility and reliability in service.

  • Transparent transactions and clear communication, ensuring users understand the process.

  • Complicated and stringent withdrawal processes, especially with minimum limits and high withdrawal fees, causing inconvenience for users.

  • Lack of proper customer service communication, leading to frustration and difficulties in accessing support.

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Showing 151-160 out of 680

E

Erkom

06/03/24

5 out of 5

everiythink is good

Date of experience: June 03, 2024

A

Ansebey

06/03/24

5 out of 5

Their speed

Their speed

WC

Wolfugun Chamy

06/01/24

5 out of 5

Good customer service

Good customer service

I

Irambonabella

05/30/24

5 out of 5

Very good project

Company is doing well

AK

Alfred Katzer

05/29/24

5 out of 5

I got my funds today

I got my funds today, even lots of questions and documents to be submit and to be completed. This is reasonable for security purposes, I am very thankful to all staff and support who assisted me from the start.. Coinpayments is still the best for me. Thank you and Godbless More Power❤❤

E

Eran

05/29/24

5 out of 5

Thank you for the super quick recovery…

Thank you for the super quick recovery of my funds which I sent to the incorrect wallet.

R

Romina

05/29/24

5 out of 5

I did a huge mistake.

I did a huge mistake. Normally I would have lost my money. But the teem saved me and recovered my payment in less than 12 hours. Because my English is very bad, I hope that one day they will also have support in Spanish. I am infinitely grateful.

S

Shiirevnyambuu

05/29/24

5 out of 5

So fast thank you

Date of experience: May 29, 2024

GS

Gary Simmons

05/28/24

5 out of 5

Amazing I sent ETH to a USDT address

Amazing I sent ETH to a USDT address, and Coin payments was able to retrieve it from the blockchain for me in less then 24hr! They are fantastic!

D

DGRX

05/27/24

5 out of 5

Working very well

Working very well! We're happy with CoinPayments. Supportticket System could be better.