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CoinPayments - Cryptocurrency Wallets

CoinPayments Reviews in April 2025: User Ratings, Pros & Cons

Simplify your crypto transactions with ease.

3

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CoinPayments Reviews & Ratings

3

Good

Based on 273 ratings & 680 reviews

Rating Distribution

Excellent

(360)

Very Good

(21)

Good

(18)

Poor

(12)

Terible

(269)

Expert's Review

Coinpayments has received mixed feedback in the past year, showcasing both satisfied and dissatisfied customers. On the positive side, users have highlighted the fast response times, gratefulness for quick issue resolution, and appreciative comments towards the customer service team for prompt assistance. The platform has been commended for its transparent ...Read more

CoinPayments pros and cons

  • Efficient and fast refund process for incorrect transactions, demonstrating good customer support.

  • Responsive customer service that swiftly resolves issues and provides necessary assistance.

  • Trustworthy and respectful interactions with users, upholding credibility and reliability in service.

  • Transparent transactions and clear communication, ensuring users understand the process.

  • Complicated and stringent withdrawal processes, especially with minimum limits and high withdrawal fees, causing inconvenience for users.

  • Lack of proper customer service communication, leading to frustration and difficulties in accessing support.

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Showing 141-150 out of 680

JS

janaa schek

06/16/24

1 out of 5

They promised me I would get an email…

They promised me I would get an email (why even an email...?) within 8 hours about a refund but 2 days later it never arrived. They stole my money. I am in crypto since 2017 and I never dealt with a company this horrible and outright scamming customers.

RV

Remi van Zelst

06/13/24

5 out of 5

Quick response.

Date of experience: June 13, 2024

MF

Mohamed Fahmi

06/11/24

5 out of 5

Very professional response in a timly…

Very professional response in a timly way

M

Manuel

06/11/24

5 out of 5

Great and beautiful

Date of experience: June 11, 2024

JC

Juan Carlos

06/11/24

5 out of 5

Amazing customer support

Amazing customer support, walking me through all steps needed and making the required adjustments all the way

M

Mselinbalikci

06/10/24

5 out of 5

Quick solve!

Date of experience: June 10, 2024

RK

ramesh kumar varma

06/09/24

5 out of 5

Support is great and responsive

Date of experience: June 09, 2024

AA

A. alper sabuncuoğlu

06/09/24

5 out of 5

Thank you very much for your Thank you very much for your support. You are so fast

Thank you very much for your support. You are so fast

A

Alaacool

06/06/24

5 out of 5

this best coinpayments.net

this best coinpayments.net

S

Slot

06/03/24

5 out of 5

They respond quickly to messages and…

They respond quickly to messages and helped solve the problem. Thank you.