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CoinPayments offers custom pricing plan
Coinpayments has received mixed feedback in the past year, showcasing both satisfied and dissatisfied customers. On the positive side, users have highlighted the fast response times, gratefulness for quick issue resolution, and appreciative comments towards the customer service team for prompt assistance. The platform has been commended for its transparent ...Read more
Efficient and fast refund process for incorrect transactions, demonstrating good customer support.
Responsive customer service that swiftly resolves issues and provides necessary assistance.
Trustworthy and respectful interactions with users, upholding credibility and reliability in service.
Transparent transactions and clear communication, ensuring users understand the process.
Complicated and stringent withdrawal processes, especially with minimum limits and high withdrawal fees, causing inconvenience for users.
Lack of proper customer service communication, leading to frustration and difficulties in accessing support.
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Showing 131-140 out of 680
D
Daneinfocontact
06/29/24
very fast and resolved situation
very fast and resolved situation. thanks coinpaiement
D
Daneinfocontact
06/29/24
very fast and resolved situation
very fast and resolved situation. thanks coinpaiement
P
Phosporen
06/23/24
I have $50 stuck on the account
I have $50 stuck on the account, and to get it out I need to pay 0.02 ETH on a payment I sent in Tron. 0.02 is like $60… They also do no effort to help, stay away
P
Phosporen
06/23/24
I have $50 stuck on the account
I have $50 stuck on the account, and to get it out I need to pay 0.02 ETH on a payment I sent in Tron. 0.02 is like $60… They also do no effort to help, stay away
A
Albannk
06/20/24
for me they were good they helped me a…
for me they were good they helped me a lot
NG
Noah Gesu
06/18/24
Excellent service.
Excellent service. Sincerely, I am rating you 5 stars out of my honest satisfaction in your staff's service delivery.
M
Moul
06/17/24
Great Support
Great Support, much apreciated.
D
Deks
06/17/24
Amazing
Great customer service
A
Acgfunded
06/16/24
met claire and ben great support
met claire and ben great support
JS
janaa schek
06/16/24
They promised me I would get an email…
They promised me I would get an email (why even an email...?) within 8 hours about a refund but 2 days later it never arrived. They stole my money. I am in crypto since 2017 and I never dealt with a company this horrible and outright scamming customers.
