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CoinPayments - Cryptocurrency Wallets

CoinPayments Reviews in April 2025: User Ratings, Pros & Cons

Simplify your crypto transactions with ease.

3

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CoinPayments Reviews & Ratings

3

Good

Based on 273 ratings & 680 reviews

Rating Distribution

Excellent

(360)

Very Good

(21)

Good

(18)

Poor

(12)

Terible

(269)

Expert's Review

Coinpayments has received mixed feedback in the past year, showcasing both satisfied and dissatisfied customers. On the positive side, users have highlighted the fast response times, gratefulness for quick issue resolution, and appreciative comments towards the customer service team for prompt assistance. The platform has been commended for its transparent ...Read more

CoinPayments pros and cons

  • Efficient and fast refund process for incorrect transactions, demonstrating good customer support.

  • Responsive customer service that swiftly resolves issues and provides necessary assistance.

  • Trustworthy and respectful interactions with users, upholding credibility and reliability in service.

  • Transparent transactions and clear communication, ensuring users understand the process.

  • Complicated and stringent withdrawal processes, especially with minimum limits and high withdrawal fees, causing inconvenience for users.

  • Lack of proper customer service communication, leading to frustration and difficulties in accessing support.

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Showing 111-120 out of 680

A

Abdurrahmaan

07/08/24

1 out of 5

Had to pay extra

Take to long and had to pay extra for a refund

A

Abdurrahmaan

07/08/24

1 out of 5

Had to pay extra

Take to long and had to pay extra for a refund

SU

Sadiq Usman Nuhu

07/07/24

1 out of 5

How can you send just 5usd and for you…

How can you send just 5usd and for you to be refunded you will send additional 60trx as gas fee which is equivalent to almost 8usdt just for you to claim your sweat of 5usdt,this is injustice ,and I will not let it go I leave you with god he will judge

SU

Sadiq Usman Nuhu

07/07/24

1 out of 5

How can you send just 5usd and for you…

How can you send just 5usd and for you to be refunded you will send additional 60trx as gas fee which is equivalent to almost 8usdt just for you to claim your sweat of 5usdt,this is injustice ,and I will not let it go I leave you with god he will judge

D

Duongthithuytrang

07/06/24

5 out of 5

Customer reviews

I greatly appreciate your customer service support. I am very satisfied using the service you have provided. Thank you so much.

L

Livlivcassaigne

07/06/24

5 out of 5

Thank you fast and good qtention

Date of experience: July 06, 2024

D

Davynixo

07/05/24

5 out of 5

I really liked your support

I really liked your support

MA

mehboob ahmed chaudhary

07/05/24

1 out of 5

I have two times bad experience with…

I have two times bad experience with coin payments they received money but didn't transfer to Alpha capital groups because I want to buy account with my experience nobody work with coin payments

PD

Parveen Dhiman

07/05/24

1 out of 5

i have bought the btc on that time they…

i have bought the btc on that time they are charging there fee and while i go for withdrawal/ transfer that coin they debited the 60% of BTC from my account as a transfer fee. and there is no option to withdrawal of money from there platform. don't use it . Big Scammers

MA

mehboob ahmed chaudhary

07/05/24

1 out of 5

I have two times bad experience with…

I have two times bad experience with coin payments they received money but didn't transfer to Alpha capital groups because I want to buy account with my experience nobody work with coin payments