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9.3

Spot Score

Cognito Forms - Online Form Builder Software

Cognito Forms Reviews in May 2025: User Ratings, Pros & Cons

Effortlessly create and manage online forms.

4.5

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Starts from $15/Month, also offers free forever plan

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Cognito Forms Reviews & Ratings

4.5

Very Good

Based on 344 ratings & 347 reviews

Rating Distribution

Excellent

(333)

Very Good

(9)

Good

(4)

Poor

(1)

Terible

(0)

Expert's Review

Cognito Forms has garnered rave reviews over the past 12 months, with users highlighting its exceptional ease of use and customization options. The platform's user-friendly interface and intuitive design make it a stand out choice for creating professional-looking forms. Customers have praised the support team for their prompt assistance, adding to the overall ...Read more

Cognito Forms pros and cons

  • Easy to use and customize, even for beginners.

  • User-friendly interface with intuitive features.

  • Excellent customer support for assistance and issue resolution.

  • Versatile and flexible form builder to cater to various needs.

  • Need more advanced support for customizations to avoid complexity.

  • Limited marketplace options for additional apps and connectors, restricting advanced functionalities.

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Showing 61-70 out of 347

GD

Gagan Deep

06/18/23

5 out of 5

Very helpful and easy to use.

All the instruction in user guide is very clear.

JP

Jeegen P

06/16/23

5 out of 5

"Awesome Form builder for HTML Website as well as Wordpress."

What do you like best about Cognito Forms? - Great default CSS I just love that. It is so clear and sharp. no need to add extra CSS. I never go for custom CSS till now. - Easy to create two-column or three-column forms. No need to add a custom class. - Customer support is nicely responsive. - Way of use is so easy. What do you dislike about Cognito Forms? - Don't like starting loading animation. - pricier than Google Forms, but the functionality of the software is worth it. What problems is ...

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S

Sid

06/16/23

5 out of 5

The forms are easy to setup and tech…

The forms are easy to setup and tech support has been responsive.

KB

Kentucky Bohemian

06/06/23

5 out of 5

Easy to Use

I'm very impressed with the ease of sharing forms between staff using this app. We not only work remotely, we work in different states. But Cognito makes it easy for us to compare information on spreadsheets without issue.

MB

Mark Bluett

06/04/23

5 out of 5

Prompt response and good suggestions

Date of experience: June 05, 2023

J

Josh

05/29/23

5 out of 5

Great form making system!

Great form making system! Very intuitive layout and building capability with powerful tools, and extremely responsive support team when needed. Value is unmatched amongst any competitors, and integration of our forms into Shopify has been stellar!

S

Sunil

05/28/23

5 out of 5

Easy to use and very customizable

Easy to use and very customizable. Love it!

AR

Adam Robert McDonald

05/17/23

5 out of 5

Superb customer service

Superb customer service! Saved me HOURS of work by helping me with conditional formatting and automated calculations. Honestly some of the best support I have received from a software company ever.

AU

Anonymous User

05/11/23

5 out of 5

"Easy to make forms and integrate with Sharepoint and Power Automate"

What do you like best about Cognito Forms? It is very easy to understand their syntax and to create forms that can handle many different needs. Additionally, it is really straight forward to teach other people how to use the forms because of how easy it is to use. What do you dislike about Cognito Forms? I don't like how currency and the date format are tied to the country that the form is designed for. I am located in the US and I want to use 24 hour time, but I'm unable to unless I select ...

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JT

Jeffrey T

05/02/23

5 out of 5

"Easy-to-Use and Powerful"

What do you like best about Cognito Forms? Cognito Forms provides a powerful product with a user friend UI. Cognito Forms allows us to build complex forms for use across our business without effort. Uptime is terrific, and their customer service response is top-notch. What do you dislike about Cognito Forms? The FAQ database is a little lacking, and some training modules are non-existent. Otherwise, there's not a large drawback to Cognito Forms. What problems is Cognito Forms solving and ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at hello@spotsaas.com.