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Clutch - Loyalty Management Software

Clutch Reviews in April 2025: User Ratings, Pros & Cons

Boost loyalty and drive repeat business.

4.2

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Clutch Reviews & Ratings

4.2

Very Good

Based on 16 ratings & 15 reviews

Rating Distribution

Excellent

(9)

Very Good

(4)

Good

(1)

Poor

(0)

Terible

(1)

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Showing 1-10 out of 15

MT

Marek T

02/07/20

4.5 out of 5

Helps our business a lot!

What do you like best? A system of reviews helps build the credibility of our company and brings qualified traffic to the website. It looks like they are are the market leader nowadays. What do you dislike? Slight UX issues lowering the conversion rate. The CTA buttons and the form on our profile are not the best one. Recommendations to others considering the product: Go for it. What problems are you solving with the product? What benefits have you realized? They help us ...

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CA

Cyndy A

10/25/19

5 out of 5

Clutch Loyalty Solution

What do you like best? Customer Management Platform helps B2C brands identify, understand and motivate each segment of their customer base.Clutch is a place where you can show your best side. It allows you to increase prominence and brand awareness and highlight your biggest skills. It's a perfect way to communicate your strengths to potential customers. What do you dislike? What I dislike about Clutch is that it logs you out after a certain amount of time which is about 3-4 minutes ...

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MS

Mohsin S

03/03/18

5 out of 5

Amazing source to find best suited customers

What do you like best? Easy to Maintain a track of transactions Export Programs Very easily, Always get a motivation to expand my business. My business is getting good sales due to it. What do you dislike? Features are very limited and Pricing is little high for new startups, but the overall experience is great! Recommendations to others considering the product: Please Add more Features and Decrease price Extend the trial Version time duration also What problems are ...

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AI

Agency in Marketing and Advertising

02/06/18

4 out of 5

Happy Clutch Customer

What do you like best? Extremely helpful in gaining client and customer thoughts and experiences on your brand. What do you dislike? I wish the support was a bit better when running into a problem. Recommendations to others considering the product: This will easily give you customer data to analyze in an easy format! What problems are you solving with the product? What benefits have you realized? We have gained a ton more information from our consumers than we ever had ...

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UI

User in Consumer Services

01/30/18

3 out of 5

Good, but needs improvement.

What do you like best? I like how easy it is to navigate and customize your view. What do you dislike? I don't like how limited the functions are. Recommendations to others considering the product: Beware of the occasional, minor delays, and bug fixes. What problems are you solving with the product? What benefits have you realized? Management and marketing, it makes it convenient to do my job.

CI

Consultant in Retail

01/29/18

4.5 out of 5

The gift that keeps on giving

What do you like best? Good management of gift card disbursement including 3rd party What do you dislike? There is not much to dislike about Clutch What problems are you solving with the product? What benefits have you realized? Integration of gift cards for incentive offerings

AI

Administrator in Real Estate

01/28/18

3.5 out of 5

Very Useful

What do you like best? Clutch was very useful to me in my business endevours. What do you dislike? It can be a little confusing to use. Wish they would update user interface. Recommendations to others considering the product: I would recommend Clutch and would advise people to carefully learn how to use it. It was nice but sometimes slightly difficult. Overall, great. What problems are you solving with the product? What benefits have you realized? I am able to identify ...

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AI

Agency in Hospitality

01/27/18

4 out of 5

Great product

What do you like best? Absolutely love this product! We use it daily in the office and I’m very happy someone has made that amazing software. What do you dislike? I honestly don’t dislike anything about it at all. What problems are you solving with the product? What benefits have you realized? None at all

UI

User in Food Production

01/26/18

5 out of 5

Very good

What do you like best? This program was very user friendly. I didn’t not have any problems! What do you dislike? Everything was excellent. Absolutely no problems. Recommendations to others considering the product: You will love it! What problems are you solving with the product? What benefits have you realized? It provides a reliable program to work with.

ES

Executive Sponsor in Apparel & Fashion

01/26/18

1 out of 5

Good

What do you like best? I like the customer service a lot and it shows in everything I do What do you dislike? I dislike rude people in the process of dealing with people What problems are you solving with the product? What benefits have you realized? I realize a lot