Cludo Site Search Reviews in January 2025: User Ratings, Pros & Cons

Cludo support experience

What do you like best? I was investigating an error related to Cludo search for my client when I contacted Cludo to look into it. The response from Cludo was swift and positive. They were able to pin point the root cause of the error and eventually fix the issue. What do you dislike? The timezone difference between us and the Cludo team can be frustrating at times since sometimes we want quick resolution of the issues. However, the response from the Cludo team is quick so far so we ...

Excellent dashboard features and easy to use

What do you like best? The analytics, the list of tools available in the dashboard to improvise the search functionality are really helpful. What do you dislike? Nothing big to mention. Few of the minor issues we faced in the search output has been fixed by the excellent, proactive Support team. What problems are you solving with the product? What benefits have you realized? We have around 9000 different pages in our Documentation Website with several publications, ...

Great Product. Great Customer Service

What do you like best? THe support and Customer Success Managers really care about your issues What do you dislike? I can see certain less technical folk struggling with the crawler settings and so you need some extra technical support. Luckily they are very responsive and fast turnaround What problems are you solving with the product? What benefits have you realized? We have a easy solution to provide accurate search results for our website

Good, but it's no Google.

What do you like best? Cludo's interface is fairly easy to use. Easy to tailor results and set rankings. What do you dislike? Site search performing poorly is our most-received complaint about our website from our users. They expect it to perform just as well as Google or Bing. Cludo has said that the largest reason we're seeing poor results is because the quality of our content (my team consists of two people and many web authors creating content for nearly 20,000 pages). It ...

Cludo is on point

What do you like best? Cludo search is fast, efficient, user and administration friendly and has excellent customer service. They continue to add features and improve their platform. What do you dislike? Nothing to dislike thus far! Very responsive customer service, which is not common. What problems are you solving with the product? What benefits have you realized? We use Cludo Search and intelligent 404 for 3 of our public sites. Very easy to implement and tweak, even for ...

Cludo is on point

What do you like best? Cludo search is fast, efficient, user and administration friendly and has excellent customer service. They continue to add features and improve their platform. What do you dislike? Nothing to dislike thus far! Very responsive customer service, which is not common. What problems are you solving with the product? What benefits have you realized? We use Cludo Search and intelligent 404 for 3 of our public sites. Very easy to implement and tweak, even for ...

Powerful search

What do you like best? The search is highly customisable and allows our customers to find content on our site with ease. What do you dislike? There are no downsides to the product. It constantly progresses to meet the needs of us and our customers What problems are you solving with the product? What benefits have you realized? After Google Site Search was discontinued we had to resort to the built-in search of our CMS. This had no customisation and results were often misleading to ...

Powerful search

What do you like best? The search is highly customisable and allows our customers to find content on our site with ease. What do you dislike? There are no downsides to the product. It constantly progresses to meet the needs of us and our customers What problems are you solving with the product? What benefits have you realized? After Google Site Search was discontinued we had to resort to the built-in search of our CMS. This had no customisation and results were often ...

Still discovering the platform but it already gives a lot of interesting info

What do you like best? Results about searches of the users that help me understand how to optimize the website What do you dislike? Lack of suggestion of synonyms for the keywords to implement Recommendations to others considering the product: Really interesting product to understand what is the user searching on your website and how you can optimize your website What problems are you solving with the product? What benefits have you realized? Site search optimizations

Still discovering the platform but it already gives a lot of interesting info

What do you like best? Results about searches of the users that help me understand how to optimize the website What do you dislike? Lack of suggestion of synonyms for the keywords to implement Recommendations to others considering the product: Really interesting product to understand what is the user searching on your website and how you can optimize your website What problems are you solving with the product? What benefits have you realized? Site search optimizations