Efficient and customizable solution for membership management.
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Starts from $1,340One-Time Setup Fee
ClubExpress emerges as a comprehensive solution for organizations seeking efficient management tools and seamless communication with members. Users praise its ability to improve accuracy in membership information, enhance communication channels, and streamline financial functions effectively. The platform's well-thought-out features and intuitive design make it ...Read more
Efficient support team that is responsive, provides assistance, and offers detailed documentation.
Intuitive platform with well-thought-out features that are easy to use and manage.
Comprehensive features for membership tracking, event management, and financial functions.
Ability to automate repetitive tasks like membership tracking and class registrations.
Complexity and lack of intuitiveness, especially for new users without technical expertise.
Limited customization options, especially for older members or those not tech-savvy.
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C
Cristina
05/12/20
Top-notch customer service
PROS & CONS What are the best aspects of this product? Club Express provides users with excellent customer service. They have provided thorough guidance and full support throughout the entire process of transitioning to their service. They continue to provide support for all of our members and we highly appreciate this as we are a small administrative team and we will not be able to handle that job alone. What aspects are problematic or could work better? Improvements could be made on ...
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J
Joelle
05/01/20
Powerful tool for online management
PROS & CONS What are the best aspects of this product? This helps us collaborate with each other online when planning and organizing events. We conduct online meetings via this platform. It is also a powerful tool for membership management. What aspects are problematic or could work better? We are encountering some issues with regard to downloading reports to a format compatible with our device. What specific problems in your company were solved by this product? ClubExpress helps us ...
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V
Vito
04/22/20
Perfect for our organization’s needs
PROS & CONS What are the best aspects of this product? ClubExpress is well-structured and highly customizable. It can be modified to fit the needs of our association perfectly. What aspects are problematic or could work better? It would be more efficient to use if they would add an auto-save capability. Recent changes on the platform resulted in having to go through more complicated processes when performing even simple tasks like editing pages and adding emails. I wish they would make ...
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B
Bryce
04/11/20
Great experience with ClubExpress
PROS & CONS What are the best aspects of this product? ClubExpress has a simple and well-designed UI design. It allows you to make necessary changes to the website easily. What aspects are problematic or could work better? I would like this platform better if they would give users more options for customizing templates. What specific problems in your company were solved by this product? We create and host our website with ClubExpress. It used to take us a while to update our website. ...
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JH
Jim H
01/13/20
Excellent, absolutely the best
What do you like best? ClubExpress has the best support I have ever experienced. Their support engineers are pleasant and understand the ClubExpress system. There is seldom a long telephone hold. This may be because of their 990 page very complete and searchable User/Admin Manual, which is frequently updated. The sales team understands our needs and recommends solutions based on how others use their system. The development team helped us create an attractive user-friendly website. ...
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AI
Administrator in Maritime
09/05/19
Great features, but lacks simplicity
What do you like best? The features are great, and there are improvements all of the time, the tutorials help, and staff are always there for troubleshooting. I don't need to speak to a robot or wait forever through phone tree menus for the relevant option. What do you dislike? It is very complicated, not user friendly and really not intuitive. Its clear mostly small organisations use CE, however the training and education needed for a new user or even an experienced user to keep up to ...
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AI
Administrator in Non-Profit Organization Management
09/04/19
Always Improving
What do you like best? Club Express provides our organization a way to serve members and volunteers alike! It is literally the backbone of our organization. I don't know what we would do without it. We are even switching over our website from Wordpress to Club Express so that we can better use more of their functions! We are all very excited to have a more fully integrated system and hopefully use many more of the functions CE has available to us. What do you dislike? Reporting is ...
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JJ
Janet J
09/04/19
Tracks membership well but backend is very clunky.
What do you like best? Auto-payment of membership dues if the member associate credit card information with their profile. What do you dislike? The backend of the site is quite archaic. Some coding experience is necessary in order to display even the simplest text attractively. What problems are you solving with the product? What benefits have you realized? Tracking membership renewals is a breeze along with new members being able to add themselves allowing for administrators to ...
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EH
Eric H
09/02/19
Excellent platform for clubs and guilds!
What do you like best? Their suite of tools is great--we especially like the built-in membership database and class scheduling functions. The site automatically takes care of renewal reminders and keeps track of class registrations and payments for us. What do you dislike? Occasionally we'll have an issue with a less-documented feature, but a quick call to ClubExpress generally sorts it out quickly. What problems are you solving with the product? What benefits have you realized? ...
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AI
Administrator in Non-Profit Organization Management
08/30/19
Club Express appeared to be best suited to our needs and time has proven that to be the case.
What do you like best? User friendly design and technology combined with great support. What do you dislike? I am sure there must be a downside but I am hard pressed to think of one. Recommendations to others considering the product: There is no other option so perfectly tailored to the needs of a Village organization run by volunteers with a wide variety of computer literacy. What problems are you solving with the product? What benefits have you realized? We use ClubExpress ...
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