9.8
Spot Score
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Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 11-20 out of 1843
C
Craig
11/29/24
Javiria has great knowledge and service
Just had a chat with Javiria who quickly and easily sorted out my DNS question. She was very responsive, as well as polite and had great technical knowledge.
EU
Ebuka Ubah
11/29/24
Sushant Chawla helped me resolve an…
Sushant Chawla helped me resolve an issue
A
Andre
11/29/24
Great support experience
Always a great experience to reach out to the Cloudways support team who is prompt, to the point and quick to assist with resolutions
정
정동찬
11/29/24
I almost had to pull an all-nighter
I almost had to pull an all-nighter, but I resolved it quickly through the support team. I learned something new today as well. The support was absolutely excellent! 😊
BM
Bruno Maya
11/29/24
Service & Support
Great UX, great service, even greater support.
EM
El mehdi hafid progress
11/29/24
great support
i contacted support and they answered me immediately and hamza a very kind assistant offered me help with all my problems and not only that he also explains what was wrong and in addition to that he showed every details on how i can fix that kind of problems next time so i'm really more than satisfied with the assistance they offered thank you cloudways and thanks hamza
C
Craig
11/29/24
Javiria has great knowledge and service
Just had a chat with Javiria who quickly and easily sorted out my DNS question. She was very responsive, as well as polite and had great technical knowledge.
EU
Ebuka Ubah
11/29/24
Sushant Chawla helped me resolve an…
Sushant Chawla helped me resolve an issue
AI
Abdelkader Islam Djenaihi
11/28/24
Support 24/7 and great team thank you
Date of experience: November 28, 2024
AI
Abdelkader Islam Djenaihi
11/28/24
Support 24/7 and great team thank you
Date of experience: November 28, 2024
