9.8
Spot Score
Effortless cloud hosting, simplified.
Add to compare
Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
Log in Required to View Reviews
Filter results
Sort by :
Showing 1-10 out of 1843
CG
Chris G
12/01/24
Ali was extremely knowledgeable
Ali was extremely knowledgeable, pleasant, and fast at solving my issue and communication the problem.
MC
Marketing Communications
12/01/24
Competent and knowledgable
Areeb was super supportive and knowledgable. Quick resolution for my error. This showcases his capacity in this case.
CG
Chris G
12/01/24
Ali was extremely knowledgeable
Ali was extremely knowledgeable, pleasant, and fast at solving my issue and communication the problem.
MC
Marketing Communications
12/01/24
Competent and knowledgable
Areeb was super supportive and knowledgable. Quick resolution for my error. This showcases his capacity in this case.
KL
Kelvin La Touche
11/30/24
Zoha
Zoha, She is the best help ever.
KL
Kelvin La Touche
11/30/24
Zoha
Zoha, She is the best help ever.
A
Andre
11/29/24
Great support experience
Always a great experience to reach out to the Cloudways support team who is prompt, to the point and quick to assist with resolutions
정
정동찬
11/29/24
I almost had to pull an all-nighter
I almost had to pull an all-nighter, but I resolved it quickly through the support team. I learned something new today as well. The support was absolutely excellent! 😊
BM
Bruno Maya
11/29/24
Service & Support
Great UX, great service, even greater support.
EM
El mehdi hafid progress
11/29/24
great support
i contacted support and they answered me immediately and hamza a very kind assistant offered me help with all my problems and not only that he also explains what was wrong and in addition to that he showed every details on how i can fix that kind of problems next time so i'm really more than satisfied with the assistance they offered thank you cloudways and thanks hamza
