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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in January 2025: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.4

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Starts from $25/User/Month when Billed Yearly

CloudTalk Reviews & Ratings

4.4

Very Good

Based on 1099 ratings & 1297 reviews

Rating Distribution

Excellent

(842)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

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Showing 81-90 out of 1297

TH

Tomas H

07/26/23

5 out of 5

"Fantastic service"

What do you like best about CloudTalk? Its very easy to use and the fact the VM gets sent directly to your email is even better. Best service out there What do you dislike about CloudTalk?

EH

Eoghan H

07/26/23

5 out of 5

"Cloudtalk Service"

What do you like best about CloudTalk? Easy to use, availability of reports and info. What do you dislike about CloudTalk?

AU

Anonymous User

07/26/23

5 out of 5

"Zero Quality Problems"

What do you like best about CloudTalk? I appreciate that there are no call quality issues. Anna Korosi responds very quickly.

RQ

Rasheed Q

07/26/23

5 out of 5

"Sales Manager"

What do you like best about CloudTalk? Very easy to use, nice and clear voice, call back only online, you can hear and record calls What do you dislike about CloudTalk?

AS

Ander S

07/26/23

5 out of 5

"How Clodtalk change my performance for the better"

What do you like best about CloudTalk? Quality of the audio is the best ive tried so far What do you dislike about CloudTalk?

RH

Richard Hessels

07/03/23

5 out of 5

Been doing 20k calls per month with this platform for over a year

Been using this platform for over a year now. We make about 20,000 outbound calls per month with a small team. Our experience has been pretty good. We have not experienced any dropped calls, and overall the call quality is good. Requests for local phone numbers are handled quickly (sometimes within 1 hr). The user interface is a bit dated, although the new statistics overview pages are very well designed. Hopefully, the rest of the user interface will follow. Customer service (via chat) ...

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RB

Ralph B

05/19/23

5 out of 5

"Streamline Your Communication with CloudTalk"

What do you like best about CloudTalk? CloudTalk is an exceptional communication tool that has greatly improved our business operations. Its robust features, seamless integration, and excellent customer support make it the go-to solution for streamlining our communication processes.

AU

Anonymous User

05/17/23

5 out of 5

"It is fast, effective and allows clear communication. Recommended"

What do you like best about CloudTalk? The quality of the call, it is heard super clear, going from call to call allows you to work quickly, does not contain errors that delay your work and the fact of receiving calls is effective

AU

Anonymous User

05/16/23

5 out of 5

"uncomplicated tool"

What do you like best about CloudTalk? I like that it dials very fast, the voice quality is great What do you dislike about CloudTalk?

AU

Anonymous User

05/14/23

5 out of 5

"Very smooth app with lots of useful features."

What do you like best about CloudTalk? being able to listen to calls and monitoring new employees. What do you dislike about CloudTalk?