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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in January 2025: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.4

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Starts from $25/User/Month when Billed Yearly

CloudTalk Reviews & Ratings

4.4

Very Good

Based on 1099 ratings & 1297 reviews

Rating Distribution

Excellent

(842)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

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Showing 71-80 out of 1297

AJ

Aisling J

08/03/23

5 out of 5

"Great Service Easy to Use"

What do you like best about CloudTalk? Ease of set up, helpful and attentive staff, customisation, portal very easy to use and view usage. What do you dislike about CloudTalk?

SD

Sam D

08/03/23

5 out of 5

"One of the better VOIP systems on the market"

What do you like best about CloudTalk? We've been testing a lot of VOIP systems and we've ended up with CloudTalk. In our opinion one of the better systems on the market with excellent support. The system is really easy to use and you're all setup in no-time. We're a fan.

MR

Miguel R

08/01/23

5 out of 5

"Great Software"

What do you like best about CloudTalk? Real-time Analytics: CloudTalk provides comprehensive analytics and reporting, enabling businesses to gain insights into call metrics, agent performance, and customer behavior. This data-driven approach can lead to better decision-making and process improvements.

GR

Gabriel R

07/31/23

5 out of 5

"Exellent"

What do you like best about CloudTalk? CloudTalk has transformed the way I handle communication and customer service. Its user-friendly interface, exceptional call quality, advanced features, and integrations make it a top-notch cloud-based phone system. The scalability and flexibility of the platform further enhance its appeal. With an outstanding customer support team and competitive pricing, CloudTalk is undoubtedly a reliable communication system. I highly recommend it to anyone looking ...

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IN

Ioanna N

07/31/23

5 out of 5

"Great Calling Experience"

What do you like best about CloudTalk? The ability to transfer the call to each according department and colleague. Very user-friendly! What do you dislike about CloudTalk?

AU

Anonymous User

07/27/23

5 out of 5

"Great Product!"

What do you like best about CloudTalk? Easy to use, straightforward, great connectivity! 10/10 What do you dislike about CloudTalk?

AS

Adriana S

07/26/23

5 out of 5

"Excellent tool for International Business"

What do you like best about CloudTalk? It is easy to keep track of the number of calls, duration, and I love that I can go back and listen to the phone calls in case I missed something.

SS

Santiago S

07/26/23

5 out of 5

"Best audio quality"

What do you like best about CloudTalk? Its great audio quality, and good mobile app. What do you dislike about CloudTalk?

AU

Anonymous User

07/26/23

5 out of 5

"Efficient way to make calls"

What do you like best about CloudTalk? Easy to use and practical, good customer service What do you dislike about CloudTalk?

AU

Anonymous User

07/26/23

5 out of 5

"Is a really easy to use app"

What do you like best about CloudTalk? Is Easy to use, really user-friendly, and was also easy to set up all the users' names. Once the call is answered is the call is ok