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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in April 2025: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.4

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Starts from $25/User/Month when Billed Yearly

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CloudTalk Reviews & Ratings

4.4

Very Good

Based on 1099 ratings & 1297 reviews

Rating Distribution

Excellent

(842)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Expert's Review

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 61-70 out of 1297

AU

Anonymous User

11/16/23

5 out of 5

"Simple and efficient tool"

What do you like best about CloudTalk? Very simple sign up, easy to use and offers direct integration with CRM What do you dislike about CloudTalk?

PA

Paul A

11/16/23

5 out of 5

"We LOVE CloudTalk, having tried so many others!"

What do you like best about CloudTalk? The best thing about CloudTalk is the support they provide. It's always quick, kind and useful. The systems are also great and simple to use and made it really easy for us to integrate our system in to it.

AU

Anonymous User

11/16/23

5 out of 5

"A CloudTalk me conecta com pessoas de todo brasil todos os dias!"

What do you like best about CloudTalk? Concerteza a facilidade, só clicar e ele direciona, e oque eu acho mais util é a possibilidade de ver o nome e informaçoes do lead, assim confirmar se o numero está correto.

AU

Anonymous User

11/16/23

5 out of 5

"Simple and efficient tool"

What do you like best about CloudTalk? Very simple sign up, easy to use and offers direct integration with CRM What do you dislike about CloudTalk?

AS

Adam S

11/15/23

3.5 out of 5

"Good service if used in combination with hubspot but customer service and billing could be improved"

What do you like best about CloudTalk? It works great in tangent with hubspot, drops recordings and allows for really easy training if you have a remote based team, along with reporting

AS

Adam S

11/15/23

3.5 out of 5

"Good service if used in combination with hubspot but customer service and billing could be improved"

What do you like best about CloudTalk? It works great in tangent with hubspot, drops recordings and allows for really easy training if you have a remote based team, along with reporting

AU

Anonymous User

11/14/23

5 out of 5

"Easy and effective"

What do you like best about CloudTalk? That I can call directly off my hubspoon my computer What do you dislike about CloudTalk?

MR

Miłosz R

11/14/23

5 out of 5

"Great"

What do you like best about CloudTalk? I like to eas of use, realiabilty and very responsive support What do you dislike about CloudTalk?

AU

Anonymous User

11/14/23

5 out of 5

"Easy and effective"

What do you like best about CloudTalk? That I can call directly off my hubspoon my computer What do you dislike about CloudTalk?

MR

Miłosz R

11/14/23

5 out of 5

"Great"

What do you like best about CloudTalk? I like to eas of use, realiabilty and very responsive support What do you dislike about CloudTalk?