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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in April 2025: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.4

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Starts from $25/User/Month when Billed Yearly

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CloudTalk Reviews & Ratings

4.4

Very Good

Based on 1099 ratings & 1297 reviews

Rating Distribution

Excellent

(842)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Expert's Review

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 41-50 out of 1297

AU

Anonymous User

11/24/23

3.5 out of 5

"A simple device for contacting customers"

What do you like best about CloudTalk? What I like most is the ability to listen to the conversation What do you dislike about CloudTalk?

AU

Anonymous User

11/24/23

3.5 out of 5

"A simple device for contacting customers"

What do you like best about CloudTalk? What I like most is the ability to listen to the conversation What do you dislike about CloudTalk?

JH

Johnny H

11/22/23

4.5 out of 5

"Cloudtalk is a good app to use, highly recommended"

What do you like best about CloudTalk? The integration with other apps, made it very easy for us to continue our work and calls smoothly What do you dislike about CloudTalk?

DB

Daniel B

11/22/23

3.5 out of 5

"Really helpful system"

What do you like best about CloudTalk? Speed of the call time is perfect fast connecting time love most of the time it's good What do you dislike about CloudTalk?

DB

Daniel B

11/22/23

3.5 out of 5

"Really helpful system"

What do you like best about CloudTalk? Speed of the call time is perfect fast connecting time love most of the time it's good What do you dislike about CloudTalk?

AU

Anonymous User

11/20/23

5 out of 5

"Amazing support!"

What do you like best about CloudTalk? Quick and helpful support, I strongly recommend this company What do you dislike about CloudTalk?

TK

Tadas K

11/20/23

5 out of 5

"CloudTalk allowed me to make calls easier"

What do you like best about CloudTalk? The fact is that setting up the account and making it work is as easy as it gets. Tech support works via email tickets, but the whole process is smooth, and problems are resolved quickly. There are plenty of features to choose from, and you can set up a phone number from many countries. Also works great with other software, such as CRMs, etc.

AU

Anonymous User

11/20/23

5 out of 5

"Amazing support!"

What do you like best about CloudTalk? Quick and helpful support, I strongly recommend this company What do you dislike about CloudTalk?

TK

Tadas K

11/20/23

5 out of 5

"CloudTalk allowed me to make calls easier"

What do you like best about CloudTalk? The fact is that setting up the account and making it work is as easy as it gets. Tech support works via email tickets, but the whole process is smooth, and problems are resolved quickly. There are plenty of features to choose from, and you can set up a phone number from many countries. Also works great with other software, such as CRMs, etc.

AU

Anonymous User

11/20/23

4.5 out of 5

"Good Service & great customer support"

What do you like best about CloudTalk? It works great and very easy to use. You can setup cloudtalk without training even for remote workers. What do you dislike about CloudTalk?