9.6
Spot Score
Efficiently elevate call center performance.
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Starts from $25/User/Month when Billed Yearly
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 31-40 out of 1297
A
Andrea
02/28/24
Wow it’s amazing!
CloudTalk is THE BEST cloud call center out there! It gives you everything you can get for the right pricing, and no minimum agents limitation, like other platforms do. The customer care is always ready to help with the live chat or the support email and they give you always great advices! I also have set the integration with third party services like Make and webhooks to any service that supports them. My thought is: wow!
EK
Earl Kennaugh
02/05/24
They set you up for failure
They set you up for failure. No onboarding and no support, their phone system doesn't seem to work very well - avoid!
EK
Earl Kennaugh
02/05/24
They set you up for failure
They set you up for failure. No onboarding and no support, their phone system doesn't seem to work very well - avoid!
BM
Billy Morris
01/31/24
Really happy with the service provided
Really happy with the service provided, as a new system, everyone in the office was very worried but cloudtalk and the integration with our CRM. But their customer support is fantastic. Helped us every step of the way. Cloudtalk is performing really well and there has been no issues to report in the first few months of using the service. Thank you guys!
CA
Carol Anne B
01/02/24
"CloudTalk is a user friendly and easy online phone system to use"
What do you like best about CloudTalk? The most helpful aspect that I find on CloudTalk is the fact that it records all incoming and outgoing calls. With the integration with Hubspot, you also receive notifications of missed calls as well as voicemails, this is extremely helpful as it helps one to keep on top of all calls and ensure that no missed call is completely missed.
GP
Geferson P
12/18/23
"2 AÑOS USANDO CLOUDTALK"
What do you like best about CloudTalk? Me gusta la facilidad con cual se pueden contactar a los clientes y lo útil que se es cuando se es administrador What do you dislike about CloudTalk?
AU
Anonymous User
12/05/23
"Just need your laptop and internet connection to have a real IVR experience"
What do you like best about CloudTalk? to use a unique number to call, and when the other party response rings on your user! that's great! What do you dislike about CloudTalk?
RR
Raybert R
12/02/23
"Cercanía con el usuario"
What do you like best about CloudTalk? Facilidad en la herramienta y etiquetas para identificar los diferentes tipos de llamadas. Con esto identificamos el historial de un número o usuario para poder gestionar
AU
Anonymous User
11/30/23
"Benutzerfreundlich"
What do you like best about CloudTalk? Als Anwender finde ich die Oberfläche sehr benutzerfreundlich . Es erleichtert den Arbeitsalltag, vor allem der Powerdialer
AU
Anonymous User
11/28/23
"Easy to work with"
What do you like best about CloudTalk? It is really easy to use, it has many features that you can use to distribute the work between your co-workers and you, focusing on Customer support. I used it daily. It could be implemented easily with other tools.
