9.6
Spot Score
Efficiently elevate call center performance.
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Starts from $25/User/Month when Billed Yearly
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 11-20 out of 1297
AU
Anonymous User
05/31/24
"IT WAS EASY TO USE"
What do you like best about CloudTalk? THE ACCESSIBILITY AND THE ICONS USED ARE REALLY SIMPLE AND EASY TO IDENTIFY What do you dislike about CloudTalk?
EV
Esmeralda V
05/31/24
"I love how my work has been much easier since I use CloudTalk!"
What do you like best about CloudTalk? Super easy to use, a very friendly app and useful. What do you dislike about CloudTalk?
DR
DIEGO R
05/31/24
"Great experience"
What do you like best about CloudTalk? Las estadisticas de las llamadas, la facilidad de poder utilizar el API para los registros de llamadas. Poder escuchar las grabaciones
AU
Anonymous User
05/31/24
"good communication! nice experience fast support!"
What do you like best about CloudTalk? support help very fast and answer to all What do you dislike about CloudTalk?
JM
Juan M
05/31/24
"cuenta con herramientas muy buenas y adaptadas para brindar nuestro soporte necesario en la empresa"
What do you like best about CloudTalk? El uso del Dashboard es excelente para revisar la conexion y estado de llamadas. La primera respuesta desde soporte es muy rapida. Recomendamos ofrecer capacitaciones
SH
Sarah H
05/31/24
"Ease of use for calls and texting"
What do you like best about CloudTalk? That it integrates with gorgias...as we currently have 3 separate businesses and are growing, it's great to be able to create tickets for calls and texts to keep track of everything.
ZG
Zilia G
05/31/24
"Una muy buena herramienta de llamadas y registros para usar en la empresa con los clientes"
What do you like best about CloudTalk? Es una herramienta muy fácil de usar e intuitiva. Con historial de llamadas, permite registrar las llamadas y tiene integraciones muy buenas.
AU
Anonymous User
05/31/24
"Is working ok, no perfect"
What do you like best about CloudTalk? It is really easy to use and accessible. What do you dislike about CloudTalk?
AU
Anonymous User
05/31/24
"CloudTalk made my life easier!"
What do you like best about CloudTalk? I'm from the Philippines and working as a project manager for an Australia-based business. I love how we can integrate CloudTalk with our CRM tool and it helps me easily communicate with clients with automatic syncing of contact details. I researched for other communication companies too but only CloudTalk meets my needs. There's no minimum number of user requirement, can be integrated with CRM tool, has a mobile app, and CSRs are easy to work with.
AU
Anonymous User
05/31/24
"Solid product"
What do you like best about CloudTalk? Easy to use of mobile or PC Mobile numbers internationally
