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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in April 2025: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.4

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CloudTalk Reviews & Ratings

4.4

Very Good

Based on 1099 ratings & 1297 reviews

Rating Distribution

Excellent

(842)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Expert's Review

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 161-170 out of 1297

DR

Dimitris R

08/01/23

3.5 out of 5

"CloudTalk | Easy to use"

What do you like best about CloudTalk? In regards to the CloudTalk, i like that is a flexible application. Also it consists of easy UI. What do you dislike about CloudTalk?

IN

Ioanna N

07/31/23

5 out of 5

"Great Calling Experience"

What do you like best about CloudTalk? The ability to transfer the call to each according department and colleague. Very user-friendly! What do you dislike about CloudTalk?

GR

Gabriel R

07/31/23

5 out of 5

"Exellent"

What do you like best about CloudTalk? CloudTalk has transformed the way I handle communication and customer service. Its user-friendly interface, exceptional call quality, advanced features, and integrations make it a top-notch cloud-based phone system. The scalability and flexibility of the platform further enhance its appeal. With an outstanding customer support team and competitive pricing, CloudTalk is undoubtedly a reliable communication system. I highly recommend it to anyone looking ...

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JB

Janis B

07/31/23

4 out of 5

"Great support and good integration"

What do you like best about CloudTalk? Native integration with Pipedrive and quick support What do you dislike about CloudTalk?

VD

Virginia D

07/28/23

4 out of 5

"New to CloudTalk but really liking the journey so far"

What do you like best about CloudTalk? I contacted support for a setup query and their readiness and helpfulness really impressed me. My query was dealt with a professional attitude and it was solved in 10 mins or so. Amazing work guys!

AU

Anonymous User

07/27/23

5 out of 5

"Great Product!"

What do you like best about CloudTalk? Easy to use, straightforward, great connectivity! 10/10 What do you dislike about CloudTalk?

EP

Estefanía P

07/27/23

4.5 out of 5

"Good app to call around the world"

What do you like best about CloudTalk? Good app to call around the world, using different numbers to be connect with all your partners and costumers. Easy way to connect and receive calls.

AU

Anonymous User

07/26/23

5 out of 5

"Efficient way to make calls"

What do you like best about CloudTalk? Easy to use and practical, good customer service What do you dislike about CloudTalk?

SS

Santiago S

07/26/23

5 out of 5

"Best audio quality"

What do you like best about CloudTalk? Its great audio quality, and good mobile app. What do you dislike about CloudTalk?

AS

Adriana S

07/26/23

5 out of 5

"Excellent tool for International Business"

What do you like best about CloudTalk? It is easy to keep track of the number of calls, duration, and I love that I can go back and listen to the phone calls in case I missed something.