9.6
Spot Score
Efficiently elevate call center performance.
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Starts from $25/User/Month when Billed Yearly
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 151-160 out of 1297
AJ
Aisling J
08/03/23
"Great Service Easy to Use"
What do you like best about CloudTalk? Ease of set up, helpful and attentive staff, customisation, portal very easy to use and view usage. What do you dislike about CloudTalk?
OD
Omar D
08/03/23
"very easily friendly"
What do you like best about CloudTalk? you can call anyone in the world and its very quick What do you dislike about CloudTalk?
AS
Andrew S
08/03/23
"Worldwide Group Holdings Ltd"
What do you like best about CloudTalk? It's a very simple system to use and set up. From the initial enquiry, we were well informed of the process and supported along the way. The support we received all along the way made the system easy to set up and get up and running, all while being at an affordable cost within our budgets.
AZ
Ali Z
08/03/23
"Good experience"
What do you like best about CloudTalk? user friendly, Highly responsive and highly customizable. What do you dislike about CloudTalk?
AU
Anonymous User
08/03/23
"Lighting fast to implement, but still experiences some small bugs"
What do you like best about CloudTalk? Its speed of implementation; in a couple of days, we had everything setup to start streamlining our sales calls. The interface is easy to use and there was no major roadblock for interacting with our other processes
AU
Anonymous User
08/03/23
"Some small issues here and there but overall a great service with great support whenever needed."
What do you like best about CloudTalk? Cloudtalk is quite easy to use and relatively easy to set up also. The support team is always willing to help when it's needed so you're left feeling hopeless with no assistance.
AU
Anonymous User
08/02/23
"It works good enough for me."
What do you like best about CloudTalk? Easy to use, Simple interface, Easy to access What do you dislike about CloudTalk?
MR
Miguel R
08/01/23
"Great Software"
What do you like best about CloudTalk? Real-time Analytics: CloudTalk provides comprehensive analytics and reporting, enabling businesses to gain insights into call metrics, agent performance, and customer behavior. This data-driven approach can lead to better decision-making and process improvements.
AU
Anonymous User
08/01/23
"Agradable"
What do you like best about CloudTalk? Tener los prefijos con tan solo un click What do you dislike about CloudTalk?
GR
Gorgud R
08/01/23
"It was good experience to using the tool. It is very convenient and easy to use."
What do you like best about CloudTalk? The application is working very smoothly and easy to call and receive calls. What do you dislike about CloudTalk?
