spotsaas-logo
Get Listed

9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in April 2025: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.4

Add to compare

Starts from $25/User/Month when Billed Yearly

Request a Quote

CloudTalk Reviews & Ratings

4.4

Very Good

Based on 1099 ratings & 1297 reviews

Rating Distribution

Excellent

(842)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Expert's Review

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 131-140 out of 1297

JL

Jose L

09/06/23

5 out of 5

"I use it at work great experience, quality connection & a wide variety of countries at a good rate."

What do you like best about CloudTalk? The user friendly interface is the best thing about cloudtlak, smooth interface quick access buttons that are very useful and the sms template is great tool as well.

NT

Natalie T

09/06/23

5 out of 5

"It was easy to use"

What do you like best about CloudTalk? Being able to call, text and review history What do you dislike about CloudTalk?

AM

Ana Maria A

09/06/23

5 out of 5

"Is an amazing platform to have international calls."

What do you like best about CloudTalk? Is a easy and exellent platform, friendly easy to use. Have the posibility to conect with our CRM and record all de calls. I love that.

AA

Abraham A

09/06/23

5 out of 5

"Easy and enjoyable to use"

What do you like best about CloudTalk? It's features are always been updated making it a lot easier to use and an amazing interface as well. I am able to call through a hubspot interation easily I''ve been satisfied so far.

AU

Anonymous User

09/06/23

5 out of 5

"Simple to use, great quality calls"

What do you like best about CloudTalk? Supports seems great, the interface is easy to use, I like the app how you just press to listen to calls. Seems very clear. What do you dislike about CloudTalk?

RO

Ray O

09/06/23

4 out of 5

"Call Tool for Sales Professionals"

What do you like best about CloudTalk? Ease of use. Great UI that is very inuitive. What do you dislike about CloudTalk?

AU

Anonymous User

09/06/23

4 out of 5

"Easy to use, good insights"

What do you like best about CloudTalk? Being able to choose local numbers and receiving incoming calls in a very easy way. The tool makes it easy to keep track of my calls

AU

Anonymous User

09/01/23

5 out of 5

"Quality experience"

What do you like best about CloudTalk? calling quality, great service, no interuptions What do you dislike about CloudTalk?

RC

Ran C

08/19/23

5 out of 5

"The perfect call center solution"

What do you like best about CloudTalk? The perfect solution for call center with every integration possible, it's best call quality I have ever heard. What do you dislike about CloudTalk?

AU

Anonymous User

08/16/23

4 out of 5

"Very good!"

What do you like best about CloudTalk? Great to follow up all incoming/outgoing calls with details. Possibility to create a survey for the customers. What do you dislike about CloudTalk?