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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in January 2025: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.4

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Starts from $25/User/Month when Billed Yearly

CloudTalk Reviews & Ratings

4.4

Very Good

Based on 1099 ratings & 1297 reviews

Rating Distribution

Excellent

(842)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

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Showing 121-130 out of 1297

JP

Jaroslav P

04/17/23

5 out of 5

"easy to use"

What do you like best about CloudTalk? Clear and simple. Every morning I can look at the overview in my mail. Great !! What do you dislike about CloudTalk?

SA

Shoaib A

04/17/23

5 out of 5

"CONNECTIVITY THAT MADE CONNECTIONS SEAMLESS"

What do you like best about CloudTalk? What I like most about cloud talk is its visibility across call activities and its easy and supported setup. It can handle call volume with ease. Its flexibility is n the go, and its scaling is smooth and has seamless integration.

M

Michal

04/17/23

5 out of 5

"A great tool to use"

What do you like best about CloudTalk? The simplicity, connectivity and the ability to synchronise from CRM saves us a lot of work. What do you dislike about CloudTalk?

AU

Anonymous User

04/17/23

5 out of 5

"CloudTalk made my life easier!"

What do you like best about CloudTalk? I'm from the Philippines and working as a project manager for an Australia-based business. I love how we can integrate CloudTalk with our CRM tool and it helps me to easily communicate with clients with automatic syncing of contact details. I researched for other communication companies too but only CloudTalk meets my needs. There's no minimum number of user requirement, can be integrated with CRM tool, has a mobile app, and CSRs are easy to work with.

EC

Emma C

04/17/23

5 out of 5

"Very good, efficient, call log is great, transferring calls also is easy and very easy to navigate."

What do you like best about CloudTalk? I can transfer calls, check missed calls, and log how many calls and minutes are used in the month, which is very useful for KPI meetings, etc.

CG

Carlos G

04/17/23

5 out of 5

"More than a call is an experience."

What do you like best about CloudTalk? I like how easy it is to perform and manage What do you dislike about CloudTalk?

AJ

Alex J

04/17/23

5 out of 5

"Highly efficient programme for sales results."

What do you like best about CloudTalk? Very easy to speed dial numbers and connect with others. I like the fact you can listen to recordings to facilitate continuous improvement.

AU

Anonymous User

03/24/23

5 out of 5

"Smooth experience"

What do you like best about CloudTalk? I really like that CloudTalk is connected to Hubspot and that the calls are automatically registered on the CRM. What do you dislike about CloudTalk?

VG

Valeria G

03/06/23

5 out of 5

"Buena y rapida."

What do you like best about CloudTalk? Que me ayuda a comunicarme de forma rapida. What do you dislike about CloudTalk?

LP

Laura P

03/06/23

5 out of 5

"Cloudtalk App review"

What do you like best about CloudTalk? It's simple to use the app and has good options to manager or the call groups. What do you dislike about CloudTalk?