9.6
Spot Score
Efficiently elevate call center performance.
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Starts from $25/User/Month when Billed Yearly
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 111-120 out of 1297
AU
Anonymous User
10/09/23
"Bueno pero puede mejorar"
What do you like best about CloudTalk? Es intuitivo Permite tener total control de la plataforma, por ejemplo aquí la empresa puede configurar los audios del IVR sin depender del soporte de CloudTalk
AU
Anonymous User
10/09/23
"Bueno pero puede mejorar"
What do you like best about CloudTalk? Es intuitivo Permite tener total control de la plataforma, por ejemplo aquí la empresa puede configurar los audios del IVR sin depender del soporte de CloudTalk
AU
Anonymous User
09/29/23
"Highly efficient hub for all calls Whitin the Customer Service Department."
What do you like best about CloudTalk? Cloudtalk features are very intuitive and usefull for the Department. The tags : no need to write lenghty notes related to the calls. The smart dialer, I can retrieve the calls I made as well as the calls made by my team
AU
Anonymous User
09/29/23
"Highly efficient hub for all calls Whitin the Customer Service Department."
What do you like best about CloudTalk? Cloudtalk features are very intuitive and usefull for the Department. The tags : no need to write lenghty notes related to the calls. The smart dialer, I can retrieve the calls I made as well as the calls made by my team
AU
Anonymous User
09/25/23
"It was amazing"
What do you like best about CloudTalk? It is really helpful and provide us all the tools to resolve issues ourself, also helped me to create new spaces of innovation.
JL
JP L
09/19/23
"Excellent, reliable software"
What do you like best about CloudTalk? Easy to use and links well with other softwares What do you dislike about CloudTalk?
IA
Ifeanyi A
09/19/23
"Business call made easy"
What do you like best about CloudTalk? You can make and receive clear quality calls while on the go, either with your system or mobile phone. What do you dislike about CloudTalk?
MS
Meriem S
09/19/23
"TRES BONNE EXPERIENCE AVEC CLOUD TALK"
What do you like best about CloudTalk? Très pratique pour les SMS de relances Les promotions What do you dislike about CloudTalk?
AU
Anonymous User
09/19/23
"Effective and Affordable, quick and easy setup"
What do you like best about CloudTalk? Works well without any issues or need to troubleshoot. Customer support was also very fast to respond What do you dislike about CloudTalk?
OJ
Omar J
09/15/23
"Ha sido bastante buena, nos ha ayudado de mejorar nuestro servicio al cliente."
What do you like best about CloudTalk? Es bastante sencillo y muy intuitivo, me gusta que sea amigable con las personas que lo usamos. What do you dislike about CloudTalk?
