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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in April 2025: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.4

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CloudTalk Reviews & Ratings

4.4

Very Good

Based on 1099 ratings & 1297 reviews

Rating Distribution

Excellent

(842)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Expert's Review

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 91-100 out of 1297

AR

Amir R

10/13/23

4.5 out of 5

"CloudTalk: Effective Communication"

What do you like best about CloudTalk? What I like best about CloudTalk is that we use it on a daily basis for both outbound cold calling and customer support. This regular use highlights its reliability and efficiency in our workflow. It seamlessly manages our communication interactions, making it easy to monitor, record, and analyze calls. It ensures that we provide top-notch customer support and optimize our cold calling efforts, all while maintaining an intuitive and user-friendly ...

Read more

AR

Amir R

10/13/23

4.5 out of 5

"CloudTalk: Effective Communication"

What do you like best about CloudTalk? What I like best about CloudTalk is that we use it on a daily basis for both outbound cold calling and customer support. This regular use highlights its reliability and efficiency in our workflow. It seamlessly manages our communication interactions, making it easy to monitor, record, and analyze calls. It ensures that we provide top-notch customer support and optimize our cold calling efforts, all while maintaining an intuitive and user-friendly ...

Read more

AU

Anonymous User

10/13/23

4 out of 5

"Simple and Easy to Use"

What do you like best about CloudTalk? The simple and easy to use UI, clear voice quality, and features for outbound calls. What do you dislike about CloudTalk?

AU

Anonymous User

10/12/23

5 out of 5

"Its the great for the job"

What do you like best about CloudTalk? The speed to call and creating campaigns What do you dislike about CloudTalk?

AU

Anonymous User

10/12/23

5 out of 5

"Great Service."

What do you like best about CloudTalk? Ease use of the platform, dynamic dashboars. What do you dislike about CloudTalk?

DB

Dennis B

10/12/23

5 out of 5

"CloudTalk"

What do you like best about CloudTalk? Ease of operations, IVR, multiple numbers What do you dislike about CloudTalk?

SP

Santiago P

10/12/23

4.5 out of 5

"its nice"

What do you like best about CloudTalk? how esy it is also conection is good i like it What do you dislike about CloudTalk?

RB

Raj B

10/12/23

4.5 out of 5

"Cloudtalk for Work"

What do you like best about CloudTalk? Very useful, the whole team and monitor activity and listen back to calls for future reference. Was very easy to add new numbers from different countries and manage different users.

WM

Will M

10/12/23

4.5 out of 5

"CloudTalk streamlines communication with customers"

What do you like best about CloudTalk? Using cloudtalk is useful for me in the day to day becasue of the efficeny of calls i can make. As an AE, it is important to have easy access to contacts and for that software to be reliable when calling.. Espeically if it is a cold call.

AU

Anonymous User

10/12/23

4.5 out of 5

"CloudTalk Review"

What do you like best about CloudTalk? The most helpful thing about cloudtalk is that its a very intuitive and easy way to contact with your clientes and keep track of everything. It is very easy to implement of the company calls flow and the integration was just perfect for us. The customer support was very fast to respond.