CloudNine Reviews in January 2025: User Ratings, Pros & Cons

Very useful and user friendly

What do you like best? The ease and customer service was top notch. What do you dislike? Not knowing about recurring charges associated with hosting data. What business problems are you solving with the product? What benefits have you realized? Very useful with an e-discovery project in a case with an unsophisticated client.

Great searchability

What do you like best? Being able to find a needle in a haystack, a/k/a a one-page document in a sea of hundreds of thousands of pages. What do you dislike? It took some getting used to, figuring out how best to search for a specific item. What business problems are you solving with the product? What benefits have you realized? We used it for discovery purposes in a law firm and it was extremely helpful.

ESI discovery

What do you like best? The staff was very responsive to the questions we had. What do you dislike? It was difficult to figure out pricing before we started What business problems are you solving with the product? What benefits have you realized? Review of ESI for discovery

Excellent tool with outstanding support

What do you like best? CloudNine is an excellent tool, that takes the best of the Relativity review solution, and leaves out all of the fiddily bits that make Relativity excruciating to use. Their upload and processing automatically, and their pricing structure is the best I've seen. What do you dislike? I don't really have anything to say here. All of the solutions and even the off the wall requests we've made of CloudNine support has been outstanding. Recommendations to others ...

I have used the product for a document review and document production.

What do you like best? That I can store all documents in one place and search by date, author, recipient, etc. What do you dislike? I wish the interface did not make you open some files in the native application like .pst, .pdf, .doc., etc. or switch between tabs to do so. Also, I hate that signature images, like a company name or logo appears as a document. What business problems are you solving with the product? What benefits have you realized? I'm a lawyer, so I use the product for ...

Nice alternative to Concordance

What do you like best? The ability to self-service, to load documents on my own and sort them. I also find the search functions to be intuitive. It's also nice to have web-based software that's intuitive and doesn't require a specialized in-house IT department or litigation support group to manage. It's possible for our small firm to implement the software without needing extra personnel or outside consultants just to manage the database. What do you dislike? Mainly, the inability to ...

Simple Interface

What do you like best? Items were easy to upload. Folder structure was maintained. Quick response to tech support questions. What do you dislike? Not able to add check boxes for review tags. Recommendations to others considering the product Simple interface and quick tagging set up if you are looking for a inexpensive E-Discovery tool. What business problems are you solving with the product? What benefits have you realized? E-Discovery workflow.

Better than most out there

What do you like best? You can get started in a very short time period. It doesn't take days to get started. With this product you can get up and running in minutes. The price was in the middle of the road. Very nice and easy user interface. What do you dislike? It can't handle multiple CRM applications. Getting the permissions setup was kind of pain. What business problems are you solving with the product? What benefits have you realized? It was very quick to get us up and running.

The best SAAS product of the market

What do you like best? With automated processing of data the product have a great investigations review and is very easy to use. What do you dislike? Some times, i have problem with some kinds of file type. What business problems are you solving with the product? What benefits have you realized? Because we don't have to buy any software, this tool is very cheapest.