CloudNine Reviews in April 2025: User Ratings, Pros & Cons

Better than most out there

What do you like best? You can get started in a very short time period. It doesn't take days to get started. With this product you can get up and running in minutes. The price was in the middle of the road. Very nice and easy user interface. What do you dislike? It can't handle multiple CRM applications. Getting the permissions setup was kind of pain. What business problems are you solving with the product? What benefits have you realized? It was very quick to get us up and running.

Intuitive design, fantastic platform!

What do you like best? The custom tagging fields were incredibly useful. Being able to create different types of tagging fields (drop down, custom text, radial buttons was key to making our review easy and efficient. The custom views for the tagging areas for each individual reviewer allowed me to set up field lists that were specific to each reviewer, so the attorney who reviewed the privilege documents had those tagging fields at the top of the list while the other reviewers had fields ...

The best SAAS product of the market

What do you like best? With automated processing of data the product have a great investigations review and is very easy to use. What do you dislike? Some times, i have problem with some kinds of file type. What business problems are you solving with the product? What benefits have you realized? Because we don't have to buy any software, this tool is very cheapest.

Excellent tool with outstanding support

What do you like best? CloudNine is an excellent tool, that takes the best of the Relativity review solution, and leaves out all of the fiddily bits that make Relativity excruciating to use. Their upload and processing automatically, and their pricing structure is the best I've seen. What do you dislike? I don't really have anything to say here. All of the solutions and even the off the wall requests we've made of CloudNine support has been outstanding. Recommendations to others ...

Great searchability

What do you like best? Being able to find a needle in a haystack, a/k/a a one-page document in a sea of hundreds of thousands of pages. What do you dislike? It took some getting used to, figuring out how best to search for a specific item. What business problems are you solving with the product? What benefits have you realized? We used it for discovery purposes in a law firm and it was extremely helpful.

I have used the product for a document review and document production.

What do you like best? That I can store all documents in one place and search by date, author, recipient, etc. What do you dislike? I wish the interface did not make you open some files in the native application like .pst, .pdf, .doc., etc. or switch between tabs to do so. Also, I hate that signature images, like a company name or logo appears as a document. What business problems are you solving with the product? What benefits have you realized? I'm a lawyer, so I use the product for ...

Easy-to-use product for ligitation services and document review.

What do you like best? The customer service is excellent and the module is well-organized. What do you dislike? It would be helpful if the full document fit on one page instead of having to scroll down. Recommendations to others considering the product Better product than many competitors. What business problems are you solving with the product? What benefits have you realized? Litigation-related services, specifically document review.

The best ediscovery platform for small firms and solos

What do you like best? CloudNine's best feature is its straightforward ease of use. I co-taught a class on e-discovery at a local law school. We were able to get a class of 20 law students up and running and doing document review in less than 10 minutes. They were able to figure out how the software worked that easily. Plus, the drill down into the data production was impressive. For a small firm or solo, it just makes sense to go with a cloud-based SaaS, and CloudNine is the best of its ...

Nice alternative to Concordance

What do you like best? The ability to self-service, to load documents on my own and sort them. I also find the search functions to be intuitive. It's also nice to have web-based software that's intuitive and doesn't require a specialized in-house IT department or litigation support group to manage. It's possible for our small firm to implement the software without needing extra personnel or outside consultants just to manage the database. What do you dislike? Mainly, the inability to ...